Hello all-
Purchased a Dell desktop with Win 8 on it through an employee purchase program. Also purchased MS Office and Photoshop Elements. When I received the computer it had no boot disc and none of the other add on software. Was instructed to call their support number that came with the unit and everything was installed via the internet except the OS and some other programs. So I have no boot disc.
OK, so I did an update to my McAfee software and I rebooted and logged on and now get the doomed black screen of death. Have a cursor. Can get to boot options (F12) or task manager but that's it. HELP please.
Thanks to all who can assist me.
Purchased a Dell desktop with Win 8 on it through an employee purchase program. Also purchased MS Office and Photoshop Elements. When I received the computer it had no boot disc and none of the other add on software. Was instructed to call their support number that came with the unit and everything was installed via the internet except the OS and some other programs. So I have no boot disc.
OK, so I did an update to my McAfee software and I rebooted and logged on and now get the doomed black screen of death. Have a cursor. Can get to boot options (F12) or task manager but that's it. HELP please.
Thanks to all who can assist me.
My Computer
System One
-
- OS
- Windos 8
- Computer type
- PC/Desktop
- System Manufacturer/Model
- DELL