Solved After Microsoft login Nothing Happens

P

Pappaw47

New Member
Messages
8
After logging in on microsoft acc. Nothing happens all I get is a black screen after pressing control, alt, delete I can lock, switch users, log out and task manager. In the bios screen I cannot find anything about repair or rebooting. My wife uses this computer for FB and light browsing. We have mcafee virus protection from att. Only gaming is done from FB. I am completely in over my head. Bye the way when powering on it beeps one time.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway SX110G-UW308
    CPU
    AMD E1-1200 w/Radeon HD Graphics
    Memory
    4096 MB
Hi pappaw47 and welcome to Eight Forums :party:,
I cant get your problem can you try and give us a screen shot because you mixed it all up andi cant understand what you are saying(sorry if i am rude) but please to give us a screen shot of your problem and we will try to help.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015
Thank you. Here is what is happening. Turn computer on it beeps one time then the the screen shows that asks if you want to log in to microsoft account. Enter password press enter then screen goes black only the cursor shows. The only thing I can do is hit control alt delete and I get the options to lock, switch users sign out or task manager. At bottom right of screen I have the power button to either sleep shut down or restart. Upon restart hitting del button to enter bios I can't find anything that shows there is a problem with booting or repairs need to be made pc health shows ok. I am using my tablet and I can't get anywhere with the computer to take screen shots. I am completely in over my head. Thanks for any help.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway SX110G-UW308
    CPU
    AMD E1-1200 w/Radeon HD Graphics
    Memory
    4096 MB
What happens if you click on task manager? It should (hopefully) take you to the desktop...
 

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
It does take me there but it does not show that there is a problem. CPU usage is 2% up to 20% memory is 24% disk 0% network 0%
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway SX110G-UW308
    CPU
    AMD E1-1200 w/Radeon HD Graphics
    Memory
    4096 MB

My Computer

System One

  • OS
    W10 x64 pro and W8.1 x86
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Vostro 3750/Acer 9301
    CPU
    Intel i5/AMD Turion 64
    Memory
    4Gb/2Gb
    Graphics Card(s)
    Intel i5 internal/NVidia GEFORCE GO 6100
    Sound Card
    Realtek
    Hard Drives
    250Gb SSD and 120Gb
    Mouse
    HP Z4000
    Internet Speed
    76 down, 20 up
    Browser
    MS Edge
    Antivirus
    Defender
It has always beeped one time when starting I cant find anything that shows safe mode start up
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway SX110G-UW308
    CPU
    AMD E1-1200 w/Radeon HD Graphics
    Memory
    4096 MB
Pappaw47 said:
Thank you. Here is what is happening. Turn computer on it beeps one time then the the screen shows that asks if you want to log in to microsoft account. Enter password press enter then screen goes black only the cursor shows. The only thing I can do is hit control alt delete and I get the options to lock, switch users sign out or task manager. At bottom right of screen I have the power button to either sleep shut down or restart. Upon restart hitting del button to enter bios I can't find anything that shows there is a problem with booting or repairs need to be made pc health shows ok. I am using my tablet and I can't get anywhere with the computer to take screen shots. I am completely in over my head. Thanks for any help.
Click to expand...

If you have Task Manager you could open System Restore if you have any restore points made.

screenshot_120.jpg

screenshot_120.jpg

screenshot_120.jpg

edit--- if rstrui.exe doesn't help because of no restore points, try explorer.exe as a new task & see what it does.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
No restore points but I can browse pc files dont know what else to do
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway SX110G-UW308
    CPU
    AMD E1-1200 w/Radeon HD Graphics
    Memory
    4096 MB
Pappaw47 said:
It has always beeped one time when starting I cant find anything that shows safe mode start up
Click to expand...

Safe mode instruction are in the link in post :) Try what David suggests too.
 

My Computer

System One

  • OS
    W10 x64 pro and W8.1 x86
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Vostro 3750/Acer 9301
    CPU
    Intel i5/AMD Turion 64
    Memory
    4Gb/2Gb
    Graphics Card(s)
    Intel i5 internal/NVidia GEFORCE GO 6100
    Sound Card
    Realtek
    Hard Drives
    250Gb SSD and 120Gb
    Mouse
    HP Z4000
    Internet Speed
    76 down, 20 up
    Browser
    MS Edge
    Antivirus
    Defender
You could pull up an Administrator command prompt & try--

sfc /scannow

& then--

Dism /Online /Cleanup-Image /RestoreHealth

& then sfc /scannow again.

screenshot_120.jpg


screenshot_120.jpg

screenshot_120.jpg

screenshot_120.jpg
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Restore is initializing now waiting to see what happens
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway SX110G-UW308
    CPU
    AMD E1-1200 w/Radeon HD Graphics
    Memory
    4096 MB
Pappaw47 said:
It has always beeped one time when starting I cant find anything that shows safe mode start up
Click to expand...
To fix that beep just remove the battery and press the on button 8 times (without the battery) and then put it back and start the laptop if it still make the sound press F2 twice then reset the boot configuiration and let it reboot it will take some time that is how i fixed it on my od dell laptop.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Yeah thank you David. I entered the restore command you supplied in the task manager for new task I cannot thank you enough
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway SX110G-UW308
    CPU
    AMD E1-1200 w/Radeon HD Graphics
    Memory
    4096 MB
To fix that beep just remove the battery and press the on button 8 times (without the battery) and then put it back and start the laptop if it still make the sound press F2 twice then reset the boot configuiration and let it reboot it will take some time that is how i fixed it on my od dell laptop.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015
Pappaw47 said:
Yeah thank you David. I entered the restore command you supplied in the task manager for new task I cannot thank you enough
Click to expand...

Quite all right. :)
Glad you are getting your problem solved.

Check your rep points. +10

edit--- It makes me feel good to know I really helped someone. :)
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Did you fix that startup sound problem?
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015
The beep never was a problem I was referring to something I read saying one beep when starting is normal. Thank you all for your help
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway SX110G-UW308
    CPU
    AMD E1-1200 w/Radeon HD Graphics
    Memory
    4096 MB

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
You must log in or register to reply here.
Back
Top