computer blank

bperry

New Member
Messages
1
Purchased my daughter a azus laptop with windows 8 it has been working fine til today. she turns it on ,looks normal, enters password and the screen goes blank with only the mouse pointer visible and unable to do anything. I tried reset and same outcome. Any ideas I could try.
 

My Computer

System One

  • OS
    windows8
    Computer type
    Laptop
    System Manufacturer/Model
    azus
    Memory
    5
    Browser
    aol
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