as stated in the title, the laptop will not boot windows. every now and then it will try to. it will work its way passed the gateway splash screen and the screen will go black with the white dot progress indicator in the middle of the screen and there it will stay till you turn off the computer. however there are times that it doesnt even make it off the splash page.

the lap top is not mine so i do not know any of the specs of it off hand the casing does not have a model name/number. i do know it is running windows 8.1 and that this issue occurred after waking the laptop up from hibernate. i know this is not much to go off of but any help regarding this issue would greatly help me out. thank you.