Hi all,
My laptop is running ok but I have noticed that certain programs have been taking a lot longer than usual to install/update (e.g. iTunes) but they always do. Then the last few days AVG Antivirus has been wanting to auto-update the software (not just the virus definitions) but each time it would freeze during the ''configuring'' step and subsequently cause every other program running to freeze and stop the opening of any other program - although I could still move the cursor so not a complete freeze if that makes sense.
So today I removed AVG with the removal tool and tried to do a fresh install but now I get a failure message immediately telling me ''MSI Engine: failed to initialize the package''.
I have no idea how to go about fixing this and ran system file check which said corrupt files were found but it was unable to repair some of them. Here is the log:
I have no idea how to read one of these or even if it effectively evaluates the status of the installer so any help with this would be much appreciated.
PS Apologies if this is in the wrong sub-forum.
My laptop is running ok but I have noticed that certain programs have been taking a lot longer than usual to install/update (e.g. iTunes) but they always do. Then the last few days AVG Antivirus has been wanting to auto-update the software (not just the virus definitions) but each time it would freeze during the ''configuring'' step and subsequently cause every other program running to freeze and stop the opening of any other program - although I could still move the cursor so not a complete freeze if that makes sense.
So today I removed AVG with the removal tool and tried to do a fresh install but now I get a failure message immediately telling me ''MSI Engine: failed to initialize the package''.
I have no idea how to go about fixing this and ran system file check which said corrupt files were found but it was unable to repair some of them. Here is the log:
CBS.log said:2014-08-20 14:24:13, Info CBS TI: --- Initializing Trusted Installer ---
2014-08-20 14:24:13, Info CBS TI: Last boot time: 2014-08-20 13:56:23.498
2014-08-20 14:24:13, Info CBS Starting TrustedInstaller initialization.
2014-08-20 14:24:13, Info CBS Ending TrustedInstaller initialization.
2014-08-20 14:24:13, Info CBS Starting the TrustedInstaller main loop.
2014-08-20 14:24:13, Info CBS TrustedInstaller service starts successfully.
2014-08-20 14:24:13, Info CBS No startup processing required, TrustedInstaller service was not set as autostart
2014-08-20 14:24:13, Info CBS Startup processing thread terminated normally
2014-08-20 14:24:13, Info CBS Starting TiWorker initialization.
2014-08-20 14:24:13, Info CBS Ending TiWorker initialization.
2014-08-20 14:24:13, Info CBS Starting the TiWorker main loop.
2014-08-20 14:24:13, Info CBS TiWorker starts successfully.
2014-08-20 14:24:13, Info CBS Universal Time is: 2014-08-20 13:24:13.676
2014-08-20 14:24:13, Info CBS Loaded Servicing Stack v6.2.9200.16683 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16683_none_62280e15510f8e79\cbscore.dll
2014-08-20 14:24:13, Info CSI 00000001@2014/8/20:13:24:13.688 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ff8a1e6229 @0x7ff8a4c9806 @0x7ff8a484da4 @0x7f67a01d1df @0x7f67a01d95c @0x7ffac8d2185)
2014-08-20 14:24:13, Info CSI 00000002@2014/8/20:13:24:13.696 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ff8a1e6229 @0x7ff8a525f64 @0x7ff8a4e76e1 @0x7ff8a484f17 @0x7f67a01d1df @0x7f67a01d95c)
2014-08-20 14:24:13, Info CBS SQM: Initializing online with Windows opt-in: False
2014-08-20 14:24:13, Info CBS SQM: Cleaning up report files older than 10 days.
2014-08-20 14:24:13, Info CBS SQM: Requesting upload of all unsent reports.
2014-08-20 14:24:13, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2014-08-20 14:24:13, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2014-08-20 14:24:13, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2014-08-20 14:24:13, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2014-08-20 14:24:13, Info CBS NonStart: Set pending store consistency check.
2014-08-20 14:24:13, Info CBS Session: 30391418_148605113 initialized by client WindowsUpdateAgent.
2014-08-20 14:24:27, Info CBS Session: 30391418_287364006 initialized by client WindowsUpdateAgent.
I have no idea how to read one of these or even if it effectively evaluates the status of the installer so any help with this would be much appreciated.
PS Apologies if this is in the wrong sub-forum.
My Computer
System One
-
- OS
- Windows 8