Hello there,
I have a problem with my Windows 8.1 (it's legal, not pirated) with explorer crashing randomly on selecting files or folders. There is no rule to this behavior. It may crash clicking the same file, for a couple of hours and then stops crashing. Then, crashing comes back on other files (or folders). When it crashes no error message pops up - it just closes (and all other opened explorer instances).
Here's what appears in the event viewer:
I tried disabling shell extensions and startup processes. But with no hope.
Thanks in advance,
xamarix
@Edit There is some additional information from the event viewer:
I have a problem with my Windows 8.1 (it's legal, not pirated) with explorer crashing randomly on selecting files or folders. There is no rule to this behavior. It may crash clicking the same file, for a couple of hours and then stops crashing. Then, crashing comes back on other files (or folders). When it crashes no error message pops up - it just closes (and all other opened explorer instances).
Here's what appears in the event viewer:
Code:
Faulting application name: explorer.exe, version: 6.3.9600.17039, time stamp: 0x53156588
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2bcac
Exception code: 0xc0000005
Fault offset: 0x000000000003c145
Faulting process id: 0x15e0
Faulting application start time: 0x01cfb5257ccc5b38
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR100.dll
Report Id: c2639ab4-2118-11e4-befd-74d02bec4fc8
Faulting package full name:
Faulting package-relative application ID:
I tried disabling shell extensions and startup processes. But with no hope.
Thanks in advance,
xamarix
@Edit There is some additional information from the event viewer:
Code:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: explorer.exe
P2: 6.3.9600.17039
P3: 53156588
P4: MSVCR100.dll
P5: 10.0.40219.325
P6: 4df2bcac
P7: c0000005
P8: 000000000003c145
P9:
P10:
Attached files:
These files may be available here:
C:\Users\Asus\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_264b4884ea2bc6fab079a09be0d1ba37f2dfc5c_d3021379_11a97cf3
Analysis symbol:
Rechecking for solution: 0
Report Id: cb31222e-2145-11e4-befd-74d02bec4fc8
Report Status: 4196
Hashed bucket:
Attachments
Last edited:
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- Antivirus
- Windows Defender