Solved Windows 8 error - pop-up , after rebooting

LADYPINKtomato1

LADYPINKtomato1
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Location
Arkansas
I need help with this issue, after rebooting my Windows 8, I get this pop-up message :

C:\WINDOWS\SYSTEM32\HKCMD.EXE <<<<< This was in all Caps, so this is why I did it this way.

Windows Cannot Find.( on the pop-up )

Thanks to anyone for help on this matter.:)
 

My Computer

System One

  • OS
    Windows 8 - 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer 7540-1284.(Special pkg made for HSN )
    CPU
    Processor:Intel- B960
    Memory
    3GB Memory , 320 GH HDD
    Graphics Card(s)
    Intel HD Graphics -ATI Radeon HD 4200 Graphics
    Monitor(s) Displays
    17.3 HD+LED LCO
    Hard Drives
    M300 ( 2.0 GHz,1MB L2 Cache)
    320 GH HHD

    Up to 1407 MB HyperMemory
    Case
    Laptop 17.3" HD+ LED LCD
    Keyboard
    Full size keyboard plus number pad( 5 full rows of keys )
    Mouse
    Touch pad..( I have a portable mouse I use )
    Internet Speed
    I don't know
    Browser
    I E 10, Chrome
    Antivirus
    Avast
    Other Info
    DVD Super Multi DL drive

    Acer Nplify 802.11 b/g/n

    6 cell Li-ion battery

    plus a lot more ...I do NOT need
hello i goggled the error and got this answer .

quote-"hkcmd.exe" is Intel's "extreme" grahics hot key interceptor. If you never use the Intel hotkeys, you can go to Control Panel > Intel Extreme Graphics > Hot Keys and turn them off.
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
I find it here:

"C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_7c3c769e633c52ff\hkcmd.exe"

Nothing in C:\Windows\system323
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
I found these 2 links---

WinPatrol Program Information

Remove hkcmd.exe virus | hkcmd error | hkcmd.exe

IOBIT has a free scan---

screenshot_111.jpg
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
hello i goggled the error and got this answer .

quote-"hkcmd.exe" is Intel's "extreme" grahics hot key interceptor. If you never use the Intel hotkeys, you can go to Control Panel > Intel Extreme Graphics > Hot Keys and turn them off.

Hello CJack... I've removed those hot keys errors...Thank you very much for your reply and help on this.
I'm totally lost when things like this come up.:)
 

My Computer

System One

  • OS
    Windows 8 - 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer 7540-1284.(Special pkg made for HSN )
    CPU
    Processor:Intel- B960
    Memory
    3GB Memory , 320 GH HDD
    Graphics Card(s)
    Intel HD Graphics -ATI Radeon HD 4200 Graphics
    Monitor(s) Displays
    17.3 HD+LED LCO
    Hard Drives
    M300 ( 2.0 GHz,1MB L2 Cache)
    320 GH HHD

    Up to 1407 MB HyperMemory
    Case
    Laptop 17.3" HD+ LED LCD
    Keyboard
    Full size keyboard plus number pad( 5 full rows of keys )
    Mouse
    Touch pad..( I have a portable mouse I use )
    Internet Speed
    I don't know
    Browser
    I E 10, Chrome
    Antivirus
    Avast
    Other Info
    DVD Super Multi DL drive

    Acer Nplify 802.11 b/g/n

    6 cell Li-ion battery

    plus a lot more ...I do NOT need
I found these 2 links---

WinPatrol Program Information

Remove hkcmd.exe virus | hkcmd error | hkcmd.exe

IOBIT has a free scan---


David hi.. I downloaded the suggested program, then I had to update it , to get the latest version, I have
removed the suggested exe. above , so hoping those won't show again....there were 5 hijacks on the
scanned list.. I removed those also.

I have a question here if you don't mind me asking?
Would you suggest , I use this program instead of Malwarebytes, for (making sure malware, isn't a problem
on my pc ) I found it to be quite easy for me to use ?
I am at a loss when things like this happen.
Thanks so much for your reply and help.:)
 

My Computer

System One

  • OS
    Windows 8 - 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer 7540-1284.(Special pkg made for HSN )
    CPU
    Processor:Intel- B960
    Memory
    3GB Memory , 320 GH HDD
    Graphics Card(s)
    Intel HD Graphics -ATI Radeon HD 4200 Graphics
    Monitor(s) Displays
    17.3 HD+LED LCO
    Hard Drives
    M300 ( 2.0 GHz,1MB L2 Cache)
    320 GH HHD

    Up to 1407 MB HyperMemory
    Case
    Laptop 17.3" HD+ LED LCD
    Keyboard
    Full size keyboard plus number pad( 5 full rows of keys )
    Mouse
    Touch pad..( I have a portable mouse I use )
    Internet Speed
    I don't know
    Browser
    I E 10, Chrome
    Antivirus
    Avast
    Other Info
    DVD Super Multi DL drive

    Acer Nplify 802.11 b/g/n

    6 cell Li-ion battery

    plus a lot more ...I do NOT need
I find it here:

"C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_7c3c769e633c52ff\hkcmd.exe"

Nothing in C:\Windows\system323

Ztruker hi.. thank you for your reply, I think I have it all taken care of for tonight.:)
 

My Computer

System One

  • OS
    Windows 8 - 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer 7540-1284.(Special pkg made for HSN )
    CPU
    Processor:Intel- B960
    Memory
    3GB Memory , 320 GH HDD
    Graphics Card(s)
    Intel HD Graphics -ATI Radeon HD 4200 Graphics
    Monitor(s) Displays
    17.3 HD+LED LCO
    Hard Drives
    M300 ( 2.0 GHz,1MB L2 Cache)
    320 GH HHD

    Up to 1407 MB HyperMemory
    Case
    Laptop 17.3" HD+ LED LCD
    Keyboard
    Full size keyboard plus number pad( 5 full rows of keys )
    Mouse
    Touch pad..( I have a portable mouse I use )
    Internet Speed
    I don't know
    Browser
    I E 10, Chrome
    Antivirus
    Avast
    Other Info
    DVD Super Multi DL drive

    Acer Nplify 802.11 b/g/n

    6 cell Li-ion battery

    plus a lot more ...I do NOT need
great that you got it fixed ,happy computing
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
Don't get rid of Malwarebytes, it's one of the best Spyware removal tools.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
Ztrucker has more information on Malwarebytes than I do.

I have never used it.

I rely on Avast.
Sometimes TrendMicro House Call & some others.
I don't rely on one single scanner.

I use only 1 antivirus-Avast.
2 would cause conflicts.

I would suggest using both if there are no conflicts. :)
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
I'll keep MalwareBytes, I too use Antivirus -AVAST, have for many years,
I also us SUPERAntiSpyWare as recommended by a member here too, CCleaner, Secunia PSI, to keep everything updated.
I keep a clean pc / laptop, keep everything updated.... the error, this was in a new update item back in 2013.. have no idea how something caused the error pop-up.

Thanks again for your help everyone.
 

My Computer

System One

  • OS
    Windows 8 - 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer 7540-1284.(Special pkg made for HSN )
    CPU
    Processor:Intel- B960
    Memory
    3GB Memory , 320 GH HDD
    Graphics Card(s)
    Intel HD Graphics -ATI Radeon HD 4200 Graphics
    Monitor(s) Displays
    17.3 HD+LED LCO
    Hard Drives
    M300 ( 2.0 GHz,1MB L2 Cache)
    320 GH HHD

    Up to 1407 MB HyperMemory
    Case
    Laptop 17.3" HD+ LED LCD
    Keyboard
    Full size keyboard plus number pad( 5 full rows of keys )
    Mouse
    Touch pad..( I have a portable mouse I use )
    Internet Speed
    I don't know
    Browser
    I E 10, Chrome
    Antivirus
    Avast
    Other Info
    DVD Super Multi DL drive

    Acer Nplify 802.11 b/g/n

    6 cell Li-ion battery

    plus a lot more ...I do NOT need
yeah ,I say keep malwarebytes too, been using the free version for years ,recently bought the full version, I use it and windows defender ,no issues ,but I also what where I surf and download
 
Last edited:

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
I'll keep MalwareBytes, I too use Antivirus -AVAST, have for many years,
I also us SUPERAntiSpyWare as recommended by a member here too, CCleaner, Secunia PSI, to keep everything updated.
I keep a clean pc / laptop, keep everything updated.... the error, this was in a new update item back in 2013.. have no idea how something caused the error pop-up.

Thanks again for your help everyone.

You're welcome. :)
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
I use the built-in Windows Defender and Malware Bytes Anti Malware Premium (Pro Edition).

Nothing has snuck in yet :)
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
I use the built-in Windows Defender and Malware Bytes Anti Malware Premium (Pro Edition).

Nothing has snuck in yet :)

same here
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
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