Windows 8 and 8.1 Forums

Windows 8.1 Constantly freezes on a brand new laptop.

  1. #1

    Posts : 1
    windows 8.1

    Windows 8.1 Constantly freezes on a brand new laptop.

    I purchased a new laptop yesterday and a couple of hours after i set it up it started to constantly freeze and programs will stop responding. Windows 8 is fully up to date.

    Asus VivoBook F550LD-CJ321H Laptop
    Core i7 4500u
    8gb ram
    NVIDIA geforce 820m 2gb
    1tb hdd

      My System SpecsSystem Spec

  2. #2

    Posts : 2,627
    win8.1.1 enterprise

    windows 8 is up to date but is all of the hardware running up to date drivers. and the bios up to date ,check manufacturer website to make sure ,or take it back to retalor and have them fix it ,you usually have 30 days to do so ,before having to send back to manufacture
    Last edited by caperjack; 03 Aug 2014 at 07:34.
      My System SpecsSystem Spec

  3. #3

    I would definitely take it back. A new computer should not have these kinds of problems unless it caused by something you installed.
      My System SpecsSystem Spec

Windows 8.1 Constantly freezes on a brand new laptop.

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