I'm running 8.1 on a newly purchased Acer TC-603. It's a dedicated machine for a networked video recording system. It runs Blue Iris, and records from about 25 IP cameras, storing the images on an external 4TB USB3.0 HDD.
Everything works as it should, until the system reboots or powers up. At that point, I get past the post screen, where it detects two SATA drives (the internal SSD and the internal DVD), but then hangs. It will not continue. I have to turn off the PC (or ctrl-alt-del) and pull the USB cable from the external drive before it will load into W8.
I've read other accounts of this happening, and have tried the various suggested solutions (i.e. disable USB legacy support in BIOS), but nothing seems to be working.
I'm quite familiar with changing the boot order on all of my other PCs (W7). But on this machine, the options are limited to "Windows Boot Manager", removable media, LAN. But how does one tell the WBM to only look at the internal SATA connected drive, and ignore the USB drive?
I've never seen a BIOS that had Windows Boot Manager listed.
I've turned off secure boot. I've disabled legacy USB. I've disabled the Launch CMS feature (with then allowed the PC to detect USB thumbdrives on the f12 boot menu). But no matter what I do, I HAVE to remove the external HDD for the system to boot.
Needless to say, for a security-sensitive application, having a PC that relies on the HDD for storing video removed is not an option.
Everything works as it should, until the system reboots or powers up. At that point, I get past the post screen, where it detects two SATA drives (the internal SSD and the internal DVD), but then hangs. It will not continue. I have to turn off the PC (or ctrl-alt-del) and pull the USB cable from the external drive before it will load into W8.
I've read other accounts of this happening, and have tried the various suggested solutions (i.e. disable USB legacy support in BIOS), but nothing seems to be working.
I'm quite familiar with changing the boot order on all of my other PCs (W7). But on this machine, the options are limited to "Windows Boot Manager", removable media, LAN. But how does one tell the WBM to only look at the internal SATA connected drive, and ignore the USB drive?
I've never seen a BIOS that had Windows Boot Manager listed.
I've turned off secure boot. I've disabled legacy USB. I've disabled the Launch CMS feature (with then allowed the PC to detect USB thumbdrives on the f12 boot menu). But no matter what I do, I HAVE to remove the external HDD for the system to boot.
Needless to say, for a security-sensitive application, having a PC that relies on the HDD for storing video removed is not an option.
My Computer
System One
-
- OS
- Windows 8
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Acer TC-603
- CPU
- i7 4770
- Motherboard
- Acer
- Memory
- 32GB
- Graphics Card(s)
- integrated
- Sound Card
- integrated