Any feedback appreciated! Have from 1-2 ghost circles intermittently on my screen (start and home). The circles are less than an inch in diameter and when there is only one, it sometimes has a cursor arrow inside the circle. When an "event" happens, I cannot scroll to charms menu or start screen and what I can access is limited. After a while, touch screen becomes unresponsive The only thing that removes this (temporarily) is using mouse to Stardock to get to start screen so I can reboot. It's almost like something doesn't want me to access power buttons to close it down. Looked at history and didn't see anything unusual. Scan reports are clean.
Only 3 months old, 1.8 GHz, Intel Core i7, 8 GB Ram, dual core, and have 900MB free of 1TB hard drive. Have cleaned w/CCleaner, and has McAfee. Have reset calibration settings, turned off home-share. wireless mouse attached or not has no impact on problem. Have had the manuf.'s tech do a remote access, try to reset to earlier point, and stupid machine stuck in "initiating" for 50 minutes! He decided to take risk and stop process. Restarted ok, then no problem showing. This AM, problem starting all over again. Only programs manually opened today by me have been IE and FF explorers. Have spent hours and hours trying to fix. Any suggestions? Thanks in advance. sorry for TMI.
Electronically *challenged* blonde
Only 3 months old, 1.8 GHz, Intel Core i7, 8 GB Ram, dual core, and have 900MB free of 1TB hard drive. Have cleaned w/CCleaner, and has McAfee. Have reset calibration settings, turned off home-share. wireless mouse attached or not has no impact on problem. Have had the manuf.'s tech do a remote access, try to reset to earlier point, and stupid machine stuck in "initiating" for 50 minutes! He decided to take risk and stop process. Restarted ok, then no problem showing. This AM, problem starting all over again. Only programs manually opened today by me have been IE and FF explorers. Have spent hours and hours trying to fix. Any suggestions? Thanks in advance. sorry for TMI.
Electronically *challenged* blonde
My Computer
System One
-
- OS
- W8.1 / W8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Sony Vaio SVF15328cxw/HP Split Hybrid 13 x2 m210dx
- CPU
- i7-4500U / i3-402Y