Windows 8 and 8.1 Forums

Freezes when streaming videos

  1. #1

    Posts : 11
    Win 8.1

    Freezes when streaming videos

    I have brand new MSI GT60 laptop with GTX870M ,i7-4800MQ CPU and 8gb ram.

    There is a random 2-3 second freeze every few minutes while i am streaming videos(any site - Breaking News, U.S., World, Weather, Entertainment & Video News, youtube, etc). they don't play smoothly at all , they play so laggy. during this freeze audio does not loop or freeze, it continues normally.

    i have tried the following
    1. i have updated all the drivers video, network, sound.
    2. Tried a different browser (both Firefox and Chrome).
    3. Used the killer cleaner and installed the pure drivers.
    4. Tried the killer package from MSI support page, recovery disc and the version from Qualcomm site.
    5. Gave up and installed a brand new windows 8.1 as a secondary boot, same issue.
    6. tried disconnecting all USB devices and everything , still freezes.

    Seriously i don't know what other options i have

    This particular issue could not be a temp thing, since it starts right from the moment i switch on the laptop. Also i don't notice any lags when i am playing games or playing videos using some video player(BS player/VLN)

    Its not an internet issue as well, videos would have completely buffered already but would still freeze.
    Looks like a flash player issue, i have tried 3 versions of flash player (11,13,14 ) all have this issue, i just cant solve this.

    What else can i do? Could it be a hardware issue ?

    I have also run some traces, uploaded trace files here
    Last edited by depakjan; 09 Jul 2014 at 00:10.

      My System SpecsSystem Spec

  2. #2

    San Jose - California
    Posts : 2,846
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64

    1. Check if you have the latest Flash Player: Adobe Find Flash version . The latest version is:
    2. When playing video from Youtube, right click on the screen->Settings and uncheck Enable Acceleration to see if it helps.
    3. Update your Video driver.

    If all fails. What is your internet speed ?
      My System SpecsSystem Spec

  3. #3

    Posts : 11
    Win 8.1

    As i told in OP, i have tried all 3 versions (latest 14.00.145, 13 and 11), tried disabling Acceleration, tried all 3 versions of video driver (only 3 exists for my graphics card)..

    My internet speed is 20mbps .. its not internet issue , my other old laptop plays videos with no such freezes , also freezes happen only in the buffered part of the video.
      My System SpecsSystem Spec

  4. #4

    Posts : 302
    Windows 8 Pro

    Did you run Chrome and/or Firefox without Flash, so that you could be then using HTML5 to play the videos? Then if it still ran badly you could rule out Flash as the issue.

    How about booting a Linux operating system from a boot cd, Puppy is easy to figure out. If it is still bad then it would seem like you have a hardware issue, since you are taking Windows and Windows drivers out of the picture.
      My System SpecsSystem Spec

  5. #5

    Posts : 11
    Win 8.1

    I have tried Youtube HTML5 videos which did not have these freezes ... but still i need the flash player for many other sites.
      My System SpecsSystem Spec

Freezes when streaming videos

Similar Threads
Thread Forum
Blue Screens when either playing games or streaming videos
As the title states, I receive blue screens when playing a game or watching movies, or even watching videos on youtube. I've had this problem for about a year, which is when I got the computer, and had people try to help me fix it before on the sevenforums, but their response was that the...
BSOD Crashes and Debugging
Streaming Videos Exit Full Screen Mode Every 3 Minutes
Hi All I have a HP Envy M6 running Windows 8.1 and until this week have had no issues. A few days ago while watching a movie in full screen it started exiting full screen to standard screen and I had to click the full screen button to get it back. This continues to happen every 3 minutes still...
General Support
Streaming on one W8 box not the other
This is driving me mental I have two Windows 8.1 boxes. The first is connected to the ethernet to the router, from the router then to my Denon amp. I can successfully see the Amp in Media Devices and even use AirFoil to stream from other applications to the amp. But, I have a second box on...
General Support
Browser 4 streaming
I like to have 2 browsers on my computer, 1 for only streaming TV & streaming music & the other for general browsing.. I'm interested to know what is the best browser out there for streaming catch up TV or live streaming? Also what browser is best just for general browsing (no streaming)?
Browsers & Mail
delay when scrolling and choppy streaming of videos.
I have tried on another forum getting answers to my problem with my new purchase. Just acquired my first win 8 laptop. I had a loaner win 8 and hated everything between the computer and OS. I really like this Lenovo but im still having issues with win 8. Mainly this computer and the rental one...
Performance & Maintenance
Streaming video
I'm trying to stream TV program videos available from my TV provider on my W8 laptop (Firefox from the desktop). I get a black screen and no audio. On my W7 desktop it works flawlessly. Can anyone help me out?
General Support
DVD ripping for streaming to TV
I finally bought a nice LED LCD HD flatscreen and I want to copy my DVD collection to my PC for streaming purposes. I want to rip the DVDs losslessly and combine the resulting multiple .vob files into one single file for streaming over my LAN. I'm testing the Slysoft AnyDVD product and their...
Software and Apps

Eight Forums Android App Eight Forums IOS App Follow us on Facebook