Troubleshooting not available in Windows 8.1 Boot Menu

gollux

New Member
Messages
2
I am trying to install an unsigned driver on my Windows 8.1 Yoga 2 Pro laptop; I gather that to do so I need to disable Driver Signature Verification on the via the Advanced Startup menu.


The problem is that the Advanced Startup menu I see does not offer "Troubleshoot" as an option. I see only three choices: Continue, Use a device, and Turn off PC.

I have two questions:


1) Does anyone know how I can restore the Troubleshoot option in the Advanced Startup menu?​

2) Is there another way to disable Driver Signature Verification?​


(It may be relevant that the laptop came with Windows 8 installed; since purchasing the laptop I migrated from a 128GB ssd to a 480GB ssd using Macrium Reflect.)


Thanks for your help!
 

My Computer

System One

  • OS
    Windows 8.1

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
Hi, thanks for your help. I've done a fair bit of Googling about this, and I came across instructions that correspond to the first link you sent. The problem is that, when I get into the Advanced Startup menu (like this), "Troubleshooting" does not appear as an option.

The second link you sent seems more promising, though I'm a little wary of permanently running my system in Test Mode, as described. In any case, the first option (using DSEO) doesn't work.

I followed the instructions on the DSEO page: disable UAC, run the program as administrator, enable test mode, and restart. However, after I sign the drivers using DSEO, restart, and attempt to load them (either via Device Manger or via right click, install), I receive the following error:


"Windows found driver software for your device but encountered an error while attempting to install it. The hash for the file is not present in the specified catalog file. The file is likely corrupt or the victim of tampering."


I am wondering whether DSEO actually enabled test mode. (I gather that in Windows 7 a "Test Mode" watermark should appear on the desktop, but I don't see one in 8.1.) Since others have gotten it to work for Windows 8.1, I can't figure out what's going wrong.


Oddly, the device now appears in the "Add or remove devices" menu with the correct device name (which it didn't have before), with the following message: "Driver error."
 

My Computer

System One

  • OS
    Windows 8.1
Back
Top