Windows 8 and 8.1 Forums

Troubleshooting not available in Windows 8.1 Boot Menu

  1. #1

    Posts : 2
    Windows 8.1

    Troubleshooting not available in Windows 8.1 Boot Menu

    I am trying to install an unsigned driver on my Windows 8.1 Yoga 2 Pro laptop; I gather that to do so I need to disable Driver Signature Verification on the via the Advanced Startup menu.

    The problem is that the Advanced Startup menu I see does not offer "Troubleshoot" as an option. I see only three choices: Continue, Use a device, and Turn off PC.

    I have two questions:

    1) Does anyone know how I can restore the Troubleshoot option in the Advanced Startup menu?
    2) Is there another way to disable Driver Signature Verification?

    (It may be relevant that the laptop came with Windows 8 installed; since purchasing the laptop I migrated from a 128GB ssd to a 480GB ssd using Macrium Reflect.)

    Thanks for your help!

      My System SpecsSystem Spec

  2. #2

    Posts : 2,627
    win8.1.1 enterprise

    Hello and welcome to Eightforums ,did you try to get to it the way described in the link .
    Disable Driver Signature Verification on 64-Bit Windows 8 /Windows 8.1

    I also forum this when searching google .
    Permanently disable driver signature enforcement on Win 8.1 x64
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 8.1

    Hi, thanks for your help. I've done a fair bit of Googling about this, and I came across instructions that correspond to the first link you sent. The problem is that, when I get into the Advanced Startup menu (like this), "Troubleshooting" does not appear as an option.

    The second link you sent seems more promising, though I'm a little wary of permanently running my system in Test Mode, as described. In any case, the first option (using DSEO) doesn't work.

    I followed the instructions on the DSEO page: disable UAC, run the program as administrator, enable test mode, and restart. However, after I sign the drivers using DSEO, restart, and attempt to load them (either via Device Manger or via right click, install), I receive the following error:

    "Windows found driver software for your device but encountered an error while attempting to install it. The hash for the file is not present in the specified catalog file. The file is likely corrupt or the victim of tampering."

    I am wondering whether DSEO actually enabled test mode. (I gather that in Windows 7 a "Test Mode" watermark should appear on the desktop, but I don't see one in 8.1.) Since others have gotten it to work for Windows 8.1, I can't figure out what's going wrong.

    Oddly, the device now appears in the "Add or remove devices" menu with the correct device name (which it didn't have before), with the following message: "Driver error."
      My System SpecsSystem Spec

Troubleshooting not available in Windows 8.1 Boot Menu

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