Purple Screen of Death??

alexharryson

New Member
Messages
1
Recently, my laptop screen broke after dropping it, but I could still use it with my 1920x1080p monitor. But, today I tried to fullscreen my powerpoint presentation which had a 6000x4000p picture and the slides worked fine until i tried to close it. I was sent back to my empty desktop not able to click or open any program. I force quit my laptop and whenever i turn it on again all i see is a purple screen with only my mouse pointer on it. Its been like this for 30 min already. Thanks in advance.
 

My Computer

System One

  • OS
    Windows 8.1
If your laptop still works (chance that it failed), there should be a button on the keyboard that switches screens. You should be able to hold the function key and tap the correct key at the top (usually side-by-side with a function key) to change which screen your laptop is using. This will switch it from laptop to monitor. Failing that, I would bet on it just being broke.

Potentially, you could try turning it off, removing battery, replacing, plugging in, and try again.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7-3820 CPU OC @ 3.80GHz
    Motherboard
    Gigabyte G1.Assassin2
    Memory
    Corsair Dominator 16GB Quad Channel DDR3
    Graphics Card(s)
    Nvidia by EVGA - GeForce GTX 670 4GB
    Sound Card
    On board Creative SB X-Fi
    Monitor(s) Displays
    acer 24" H243H
    Screen Resolution
    1920 X 1080
    Hard Drives
    Main 500GB Hybrid Drive @ 7,200RPM
    Secondary OCZ SSD Vertex 3 Max IOPS
    PSU
    Silent Pro 1000w gold 80+
    Case
    Azza Hurrican 2000
    Cooling
    Liquid CPU cooler & fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Tek Republic Wired Laser Mouse
    Internet Speed
    5ms Ping 5.15Mb/s Download .64Mb/s Upload
    Browser
    Internet Explorer
    Antivirus
    Defender, Malwarebytes
Better check HDD, it is most susceptible to jarring.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
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