Model SVJ2021, running 64 bit 8.0.
When I start this, it immediately goes into Preparing Automatic Repair, followed by Diagnosing Your PC. Needless to say that is soon followed by Automatic Repair Couldn't Repair Your PC.
I've been exasperated by computers in the past, but this might be stretching me to the point of no return.
When I go into Troubleshoot after it tells me it can't fix it automatically, I tried a Restore. No Restore Points. Then I went to the command prompt, navigated to C:\Windows and did a Fixboot, Fixmbr and a Rebuildbcd. The first 2 completed, but the rebuild found 0 Windows installations. I went back into Troubleshooting and selected Refresh Your PC which keeps your files but fixes Windows problems. No go - There was a problem refreshing your PC. No changes were made.
I got out a Windows 8 64 disk and looked for the optical drive. There is none.
I got out an external CD reader, popped in the disk and went to plug it in to a USB port. Uh-uh. There is only 2 frickin USB ports on this monstrosity. One is used for the keyboard and the other for the mouse. Incredible. How can Sony have been making computers for umpteen years and design a Windows 8 machine with 2 ports?
I have no USB hub, so I unplug the mouse, turn off the PC, plug in the external reader, hit the Assist button which allows you to get into the BIOS, boot from an external device, etc. I go into the BIOS, change the boot order, save the changes, go back to the Assist screen and hit the key to boot from an external device. I get a message - No Operating System Found.
I'm pleading for some assistance from someone who has some knowledge of how this unit works (or doesn't work). My meager bag of tricks is about empty.
*****
Update
I used another PC to clear some space on an external HDD, then used the Rescue Disk option off of Advanced Troubleshooting. Since I still only have the 2 USB ports I had to unplug the keyboard. It's now rescuing the Documents, Pictures and Favorites onto the external drive
When I start this, it immediately goes into Preparing Automatic Repair, followed by Diagnosing Your PC. Needless to say that is soon followed by Automatic Repair Couldn't Repair Your PC.
I've been exasperated by computers in the past, but this might be stretching me to the point of no return.
When I go into Troubleshoot after it tells me it can't fix it automatically, I tried a Restore. No Restore Points. Then I went to the command prompt, navigated to C:\Windows and did a Fixboot, Fixmbr and a Rebuildbcd. The first 2 completed, but the rebuild found 0 Windows installations. I went back into Troubleshooting and selected Refresh Your PC which keeps your files but fixes Windows problems. No go - There was a problem refreshing your PC. No changes were made.
I got out a Windows 8 64 disk and looked for the optical drive. There is none.
I got out an external CD reader, popped in the disk and went to plug it in to a USB port. Uh-uh. There is only 2 frickin USB ports on this monstrosity. One is used for the keyboard and the other for the mouse. Incredible. How can Sony have been making computers for umpteen years and design a Windows 8 machine with 2 ports?
I have no USB hub, so I unplug the mouse, turn off the PC, plug in the external reader, hit the Assist button which allows you to get into the BIOS, boot from an external device, etc. I go into the BIOS, change the boot order, save the changes, go back to the Assist screen and hit the key to boot from an external device. I get a message - No Operating System Found.
I'm pleading for some assistance from someone who has some knowledge of how this unit works (or doesn't work). My meager bag of tricks is about empty.
*****
Update
I used another PC to clear some space on an external HDD, then used the Rescue Disk option off of Advanced Troubleshooting. Since I still only have the 2 USB ports I had to unplug the keyboard. It's now rescuing the Documents, Pictures and Favorites onto the external drive
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My Computer
System One
-
- OS
- Windows 8 home premium
- Computer type
- Laptop
- System Manufacturer/Model
- Dell Inspiron 3521