Mouse Stuck between Multiple Monitors in Windows 8.1

Daniel DC88

Banned
Messages
20
Location
England
Dear all,

When moving my cursor between my two monitors, it stops at the border. To get to the other screen I either have to keep moving my mouse towards the border or move the cursor at high speed between the two. The issue occurs no matter where I cross, and does not appear to be related to the metro charms or multitasking.

My desktop just recently installed the Windows 8.1 Update (Pro 64-bit), and since then I have had this problem off and on. I do not know what causes it to happen. I have two monitors, side by side. A 1050x1680 monitor on the left, with a 1920x1080 monitor on the right. The top edges of these monitors are aligned.

This phenomenon is incredibly annoying, so any methods of stopping this would be much appreciated. I'd also be interested to know how and why this happens.

Thanks,

Daniel
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom-built
    CPU
    Intel i7 950 Overclocked @ 3.5GHz
    Motherboard
    Asus P58XD-E
    Memory
    6 x 2GB Corsair XMS 3 @ 1600MHz
    Graphics Card(s)
    Zotak Geforce GTX 590 3GB; Asus GTX 560Ti Direct CUII
    Sound Card
    Integrated Realtek Digital Optical
    Monitor(s) Displays
    Phillips 234EL2; Dell E2209W
    Screen Resolution
    1920x1080; 1050x1680
    Hard Drives
    Corsair Geforce GS 240GB SSD; Toshiba 3TB HDD
    PSU
    950W OCZ Game-X-Stream
    Case
    White NZXT Phantom
    Cooling
    Zalman CNPS 9900 Max
    Keyboard
    Corsair K95
    Mouse
    Cyborg R.A.T. 9
    Internet Speed
    10Mb/S on a good day!
    Browser
    Chrome
    Antivirus
    Windows Smart Screen Filter
    Other Info
    I also have a Scan 3XS LG15 notebook with 16GB RAM, 240GB SSD, 1TB HDD, 2.7GHz 3rd-gen i7, GTX 680M.
dont know what may have caused it ,i to use 2 monitors,with win8pro updated and it never happened to mine (my mouse is wireless),perhaps try uninstalling and reinstalling mouse drivers ,check device manager for the drivers
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
That happens to me but only at the very top and very bottom corners of my main monitor. My monitors are different sizes. If I move my cursor nearer the middle of the screen its not an issue.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Probably gets stuck at the Charms bar, that happens to me too. With 8.1 update 1, you can set charms bar to react on the bottom corner only.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Probably gets stuck at the Charms bar, that happens to me too. With 8.1 update 1, you can set charms bar to react on the bottom corner only.

That might be it countmike .that's the only time my mouse hesitates when going from screen to screen
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
That happens to me but only at the very top and very bottom corners of my main monitor. My monitors are different sizes. If I move my cursor nearer the middle of the screen its not an issue.
My issue occurs no matter where I cross monitors from, but the problem is not always present. I don't know what causes it.


Probably gets stuck at the Charms bar, that happens to me too. With 8.1 update 1, you can set charms bar to react on the bottom corner only.
Since this happens going from the left side of my right monitor to the right side of my left monitor, I don't think the charms have anything to do with it as they appear on the right side of the screen. I also have the setting you suggested turned on anyway, even before this problem occurred.


Thank you for your responses!
 
Last edited by a moderator:

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom-built
    CPU
    Intel i7 950 Overclocked @ 3.5GHz
    Motherboard
    Asus P58XD-E
    Memory
    6 x 2GB Corsair XMS 3 @ 1600MHz
    Graphics Card(s)
    Zotak Geforce GTX 590 3GB; Asus GTX 560Ti Direct CUII
    Sound Card
    Integrated Realtek Digital Optical
    Monitor(s) Displays
    Phillips 234EL2; Dell E2209W
    Screen Resolution
    1920x1080; 1050x1680
    Hard Drives
    Corsair Geforce GS 240GB SSD; Toshiba 3TB HDD
    PSU
    950W OCZ Game-X-Stream
    Case
    White NZXT Phantom
    Cooling
    Zalman CNPS 9900 Max
    Keyboard
    Corsair K95
    Mouse
    Cyborg R.A.T. 9
    Internet Speed
    10Mb/S on a good day!
    Browser
    Chrome
    Antivirus
    Windows Smart Screen Filter
    Other Info
    I also have a Scan 3XS LG15 notebook with 16GB RAM, 240GB SSD, 1TB HDD, 2.7GHz 3rd-gen i7, GTX 680M.
Except Charm bar interfering with cursor switching to other monitor, when I watch TV on secondary monitor in full screen, cursor also hesitates. I think it has to do something with focus shifting because that TV program takes focus automatically and I can change channels with mouse wheel without actually clicking on the program itself first. This staff was happening to me on Wi7, 8, 8.1 and after last updates. Different mice, drivers etc.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
I had this same problem, and after reading this post I tried something. and so far it has fixed it.
what I did was right clicked on the bottom windows toolbar,
went to the Navigation tab,
unchecked "When I point to the upper-right corner, show the charms" check box
Hit apply, it fixed it,
after that I repeated the steps to turn it back on, and the problem was still fixed.
maybe this will help you.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
I had this same problem, and after reading this post I tried something. and so far it has fixed it.
what I did was right clicked on the bottom windows toolbar,
went to the Navigation tab,
unchecked "When I point to the upper-right corner, show the charms" check box
Hit apply, it fixed it,
after that I repeated the steps to turn it back on, and the problem was still fixed.
maybe this will help you.
See post #4, I did that as soon as I installed update 1 and it helped with cursor on the top part of screen.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
I had this same problem, and after reading this post I tried something. and so far it has fixed it.
what I did was right clicked on the bottom windows toolbar,
went to the Navigation tab,
unchecked "When I point to the upper-right corner, show the charms" check box
Hit apply, it fixed it,
after that I repeated the steps to turn it back on, and the problem was still fixed.
maybe this will help you.
See post #4, I did that as soon as I installed update 1 and it helped with cursor on the top part of screen.
Seems like a very strange bug to me. as the center of mine is still in good shape, however the top and bottom stick. but I kind of expect that.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
See post #4, I did that as soon as I installed update 1 and it helped with cursor on the top part of screen.
It seems that toggling the setting shown below temporarily fixes the issue, but it returns after a short time.
Setting.png
I think the issue may have something to do with metro apps.

Thank you again for your responses!
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom-built
    CPU
    Intel i7 950 Overclocked @ 3.5GHz
    Motherboard
    Asus P58XD-E
    Memory
    6 x 2GB Corsair XMS 3 @ 1600MHz
    Graphics Card(s)
    Zotak Geforce GTX 590 3GB; Asus GTX 560Ti Direct CUII
    Sound Card
    Integrated Realtek Digital Optical
    Monitor(s) Displays
    Phillips 234EL2; Dell E2209W
    Screen Resolution
    1920x1080; 1050x1680
    Hard Drives
    Corsair Geforce GS 240GB SSD; Toshiba 3TB HDD
    PSU
    950W OCZ Game-X-Stream
    Case
    White NZXT Phantom
    Cooling
    Zalman CNPS 9900 Max
    Keyboard
    Corsair K95
    Mouse
    Cyborg R.A.T. 9
    Internet Speed
    10Mb/S on a good day!
    Browser
    Chrome
    Antivirus
    Windows Smart Screen Filter
    Other Info
    I also have a Scan 3XS LG15 notebook with 16GB RAM, 240GB SSD, 1TB HDD, 2.7GHz 3rd-gen i7, GTX 680M.
See post #4, I did that as soon as I installed update 1 and it helped with cursor on the top part of screen.
It seems that toggling the setting shown below temporarily fixes the issue, but it returns after a short time.
View attachment 43187
I think the issue may have something to do with metro apps.

Thank you again for your responses!
That's how I set it and now cursor hesitates only when on the bottom right corner and charms bar appears.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
See post #4, I did that as soon as I installed update 1 and it helped with cursor on the top part of screen.
It seems that toggling the setting shown below temporarily fixes the issue, but it returns after a short time.
View attachment 43187
I think the issue may have something to do with metro apps.

Thank you again for your responses!
That's how I set it and now cursor hesitates only when on the bottom right corner and charms bar appears.

:ditto: I don't get any hesitation anywhere when going from screen to screen. I have spots in the top corners where the cursor won't go from screen to screen at all unless I move it down a little. It has to do with my monitors being different sizes and not lining up edge to edge though.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
I too have 2 monitors of different sizes, an LG 22" (main left) and Acer 19" to the right (different resolutions) but lining up edge to edge has nothing to do with it.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
I too have 2 monitors of different sizes, an LG 22" (main left) and Acer 19" to the right (different resolutions) but lining up edge to edge has nothing to do with it.

Yes, different situation. For me the cursor just hits a brick wall in the top corner. I lined my monitors up so the bottom edges line up. My cursor is more likely to be low on the screen than high up so going from screen to screen is easier that way. To get any kind of hesitation from the charms bar coming up, I'd have to move the cursor really really slowly. Wish I could be more help but that's all I have to offer.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
I too have 2 monitors of different sizes, an LG 22" (main left) and Acer 19" to the right (different resolutions) but lining up edge to edge has nothing to do with it.

Yes, different situation. For me the cursor just hits a brick wall in the top corner. I lined my monitors up so the bottom edges line up. My cursor is more likely to low on the screen than high up so going from screen to screen is easier that way. To get any kind of hesitation from the charms bar coming up, I'd have to move the cursor really really slowly. Wish I could be more help but that's all I have to offer.
Tis' the nature of the beast, i'd say, oh well (deep subject).
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Hmm, well I use a 5600 DPI mouse so I doubt I'm going too slow. The problem doesn't occur when I quickly drag my mouse, mind you. This is really frustrating, so I appreciate your attempts to help!
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom-built
    CPU
    Intel i7 950 Overclocked @ 3.5GHz
    Motherboard
    Asus P58XD-E
    Memory
    6 x 2GB Corsair XMS 3 @ 1600MHz
    Graphics Card(s)
    Zotak Geforce GTX 590 3GB; Asus GTX 560Ti Direct CUII
    Sound Card
    Integrated Realtek Digital Optical
    Monitor(s) Displays
    Phillips 234EL2; Dell E2209W
    Screen Resolution
    1920x1080; 1050x1680
    Hard Drives
    Corsair Geforce GS 240GB SSD; Toshiba 3TB HDD
    PSU
    950W OCZ Game-X-Stream
    Case
    White NZXT Phantom
    Cooling
    Zalman CNPS 9900 Max
    Keyboard
    Corsair K95
    Mouse
    Cyborg R.A.T. 9
    Internet Speed
    10Mb/S on a good day!
    Browser
    Chrome
    Antivirus
    Windows Smart Screen Filter
    Other Info
    I also have a Scan 3XS LG15 notebook with 16GB RAM, 240GB SSD, 1TB HDD, 2.7GHz 3rd-gen i7, GTX 680M.
[DEL]Do you happen to have an AMD GPU?[/DEL] Well I see you don't but I just upgraded drivers for my 7970 and I just started having this issue. It's very annoying. I wonder if it's a setting in CCC but I can't find anything.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    AMD FX 8150
    Memory
    32GB
    Graphics Card(s)
    Sapphire 7970 OC
    Monitor(s) Displays
    3x Acer S220HQL Abd
    Screen Resolution
    1920x1080
    Hard Drives
    1x Mushkin Chronos 60GB
    1x Samsung 840 Pro 128gb
    1x Samsung 500GB
I've established that the issue begins when I open a 'Metro' app.
I'm still looking for a solution to this issue so any further assistance would be much appreciated.

Thank you for your responses!
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom-built
    CPU
    Intel i7 950 Overclocked @ 3.5GHz
    Motherboard
    Asus P58XD-E
    Memory
    6 x 2GB Corsair XMS 3 @ 1600MHz
    Graphics Card(s)
    Zotak Geforce GTX 590 3GB; Asus GTX 560Ti Direct CUII
    Sound Card
    Integrated Realtek Digital Optical
    Monitor(s) Displays
    Phillips 234EL2; Dell E2209W
    Screen Resolution
    1920x1080; 1050x1680
    Hard Drives
    Corsair Geforce GS 240GB SSD; Toshiba 3TB HDD
    PSU
    950W OCZ Game-X-Stream
    Case
    White NZXT Phantom
    Cooling
    Zalman CNPS 9900 Max
    Keyboard
    Corsair K95
    Mouse
    Cyborg R.A.T. 9
    Internet Speed
    10Mb/S on a good day!
    Browser
    Chrome
    Antivirus
    Windows Smart Screen Filter
    Other Info
    I also have a Scan 3XS LG15 notebook with 16GB RAM, 240GB SSD, 1TB HDD, 2.7GHz 3rd-gen i7, GTX 680M.
This same thing started happening to me today too. I did open a metro app before this started happening as well, though I've used them before without it happening so it may be a new bug. In any case a workaround that just worked for me was to set the monitors to duplicate and then back to extend. No sticking on the edge of the screen anymore after that.
 

My Computer

System One

  • OS
    8
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