Windows 8 and 8.1 Forums

Stuck on Black screen forever

  1. #1

    Posts : 1
    windows 8.1 64bit

    Stuck on Black screen forever

    guys, I read most of threads about black screen on windows 8.1 but couldn't resolve my problem

    here's the situation:
    - i have windows 8.1 for some weeks. every thing works fine
    - today after going to sleep mode I can not start windows. it goes to a black screen after windows logo and restarts won't help.
    - Tried the 'fixmbr' thing on command prompt from windows startup repair.
    - Windows startup repair obviously finds nothing
    - tried refreshing pc from startup repair but after a few minutes it said that it has failed refreshing
    - Tried forcing windows to go to "safe mode" by using command prompt but the same thing

    any solution except formatting and reinstalling windows?
    my laptop is a custom CLEVO p150hm1.

      My System SpecsSystem Spec

  2. #2

    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center

    Since you have a command prompt--well, you need an elevated command prompt--you could try running:

    Dism /Online /Cleanup-Image /RestoreHealth

    & sfc /scannow

    If you can pull up Task Manager click on File/New task & type in cmd.exe & choose to run it as Administrator.
      My System SpecsSystem Spec

Stuck on Black screen forever

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