Windows 8 and 8.1 Forums

Another case of Explorer not starting in desktop

  1. #1

    Posts : 3
    windows 8.1

    Another case of Explorer not starting in desktop

    All of a sudden i can no longer view IE11 from the desktop. It will not start at all and gives the message "Explorer has stopped working". I have tried the following -

    • the advice provided ion previous posts on this site
    • switching Explorer off, rebooting, switching it back on and rebooting again
    • Registry clean
    • disabling anti virus and firewall
    • system restore - this however failed on several restore dates because it could not find a file.

    I can use Explorer if started from the tile but it is a completely different format with no tool bars, add-on etc.

    Any ideas?

      My System SpecsSystem Spec

  2. #2

    Posts : 102
    Windows 8.1.1 Pro

    If you have not already done so, you can try this MSFixit Program to reset IE to defaults:

    How to reset Internet Explorer settings

    Click the + sign next to Automatically to gain access/download the Fixiit Program.
      My System SpecsSystem Spec

  3. #3

    Posts : 14
    Windows 8.1 x64

    I would recommend using the "sfc /scannow" command to see if it finds any corrupt files.

    See this link: How To Use SFC Scannow to Repair Windows System Files
      My System SpecsSystem Spec

  4. #4

    Posts : 3
    windows 8.1


    I have tried both of those but to no avail.
      My System SpecsSystem Spec

  5. #5

    Posts : 3
    windows 8.1


    Unbelievable - I switched off and left it for a while and now Explorer works perfectly. Its return is as mysterious as its departure!
      My System SpecsSystem Spec

  6. #6

    Posts : 14
    Windows 8.1 x64


    I can think of many wild goose chases I could have solved just by turning the PC off for a few minutes, rather than doing restarts.

    Some things just seem to stay locked in memory and keep giving you the same problem.

    I guess the "Have you tried turning it off and on" advice really does have some merit. (as long as you give it a minute or two)
      My System SpecsSystem Spec

Another case of Explorer not starting in desktop

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