Idle/Random sleep, Sleep Reason: Application API

nok0

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Win 8.1.1 Idle/Random sleep, Sleep Reason: Application API

Hey there everyone,

Long-time lurker and technician here, thanks for all the assistance in the past and future.

I've encountered a sleep-related problem on my tower (desktop). Some time after a long idle (~12-16 hours), my machine just goes to sleep. I require this machine to be up 24/7, so I've tried many things; inevitably, my computer just decides to take a nap. I've even enabled wake-on-lan so I can wake it up remotely when I'm not nearby. Attached are my system specs/info, service culprits (non-microsoft), and attempted fixes.

systeminfo.txt is output from systeminfo
AidaReport.txt is a full summary of my machine
SleepEvents.txt contains the sleep event itself and the events that always seem to follow or precede it.

Running Non-Microsoft Services:
Adobe Acrobat/Flash Player update Services
AMD External Events Utility
Apple Mobile Device
Bonjour Serivce
Evolve Service (Evolve Gaming Client)
FileZilla Server FTP server
Fitbit Connect Service
iPod Service
Mozilla Maintenance Service
OpenVPN Service
Splashtop Remote Service
Splashtop Software Updater
Steam Client Service
VMware Authorization Service
VMware USB Arbitration Service
VMware Workstation Server

Things I've tried:

Disabled all sleep related settings, including hybrid sleep and fast startup. Power options are set to never sleep on all profiles (power plans). I've tried Caffeine (F15 every 59 seconds) and Insomnia (SetThreadExecutionState).

Originally, my computer was going to sleep with the reason Sleep Button pressed, and it looked like it was my keyboard (Razer DeathStalker), so I disabled the hardware sleep button, then the reason changed to Application API (with some delay between the 2 problems).

All windows updates have been applied, including the latest 8.1.1.

I apologize if there is a thread detailing a fix or an API recorder of some sort, I have been unable to find either of those in my weeks of research. Please let me know if there is any other information I can provide.

Thanks again!
 

Attachments

  • systeminfo.txt
    11.3 KB · Views: 127
  • AIDAReport.txt
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  • SleepEvents.txt
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Last edited:

My Computer

System One

  • OS
    Windows 8.1.1

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
I saw that thread. Not only is that difficult to sort through, but my problem is exactly the opposite. It goes to sleep randomly, it certainly doesn't refuse to sleep X)

One thing I have done since then is turn off the ability for the computer to disable the network card through the driver settings (power management tab). We'll see if that does something. If anything, at least it will guarantee my ability to use Wake-on-LAN.
 

My Computer

System One

  • OS
    Windows 8.1.1
yeah that's quite the link ,there are some with the same problem as you with it sleeping sometimes and not others .not a feature I really ever used much over the years ,I just shut my computer off when not using it ,but of late I have started using sleep
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
might help

Hi Noko,
it appears that the master browser is forcing the sleep mode,(re you sleepevent),
not sure but worth a try, see screenshot and turn this service off

Roy.
 

Attachments

  • nosleep.PNG
    nosleep.PNG
    1.8 KB · Views: 490

My Computer

System One

  • OS
    8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    x55a asus
    Antivirus
    bitdefender
    Other Info
    this laptop was/is still posted on asus website as W7
Computer went to sleep after my attempted fix (network card power management). I have now set MaintainServerList (\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Browser\Parameters) to No and disabled the Computer Browser (governing) service. I'll report back if it happens again. Thanks!
 

My Computer

System One

  • OS
    Windows 8.1.1
Any results to report, nok0?

I found this thread after my Win8.1 machine just took a nap when it should not have. My power settings are configured to never send the PC into sleep mode. And while I was in the middle of a huge (19+GB) download, it went into sleep mode, and now I'm quite irritated. The Event Viewer says only:

The system is entering sleep.
Sleep Reason: Application API

...which doesn't tell me much.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Maingear Shift
    CPU
    Intel 3970x (Overclocked to ~4.2 GHz)
    Motherboard
    Asus Rampage IV Extreme
    Memory
    16 GB
    Graphics Card(s)
    Nvidia Titans (2 in SLI)
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    Acer T272hl
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung SSD 840 PRO (512 GB)
    Western Digital Black (4 TB)
    Western Digital Black (4 TB)
    Western Digital (300 GB)
    PSU
    Corsair Professional Digital Series AX1200i
    Case
    Maingear Shift (Modified Silverstone Raven)
    Cooling
    Maingear EPIC 180 Supercooler
    Keyboard
    Logitech G710+
    Mouse
    Logitech MX518
    Browser
    Firefox
    Antivirus
    Avira Antivirus Suite
    Other Info
    Is anyone actually reading this?
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