Windows 8 and 8.1 Forums

Unable to cleanly shutdown/Sleep Asus G75VW

  1. #1

    Unable to cleanly shutdown/Sleep Asus G75VW

    I'll keep it simple.

    It's an Asus G75VW-BBK5 I got in November of 2012 (refurbished) running Windows 8.1 x64.

    It always plays coy with shutting down/sleeping. Whether I am closing the lid, shutting down/sleeping from the menu/tapping the power button, it will always log off, give me the message that it is restarting/sleeping/shuttingdown in the center of the screen for a few seconds, turn off the screen, and then continue to run, such that if I tap a key or use the touchpad, it will instantly turn on the screen and give me a logon prompt as if I had never turned it off (but only logged off).

    The only way to shut it down is to hold the powerbutton for a few seconds or remove the battery while it is unplugged.

    Other than this, I can't complain of any outstanding issues.

    I have attached the diagnostics usually requested for a BSOD troubleshoot.

    If I remember correctly, you can ignore the dump file. That was from a BSOD caused by the secondary SSD being jarred loose when I wasn't gentle enough with it.

    Other than this issue, there is no problem this laptop. I have, of course, run powercfg -requests to see if any processes were causing it. Nothing showed up.

    Can anyone advise how to get it to start shutting down/sleeping properly? I'm getting tired of finding it still running in my backpack an hour or two after I packed up. Sometimes I will only know that something is wrong when the backpack is hot or when I see it show up in my list of active computers on Teamviewer when I am using a different computer.
    Attached Files

      My System SpecsSystem Spec

  2. #2

    my settings

    Hi Freelancer,
    one of the improvement made to w8 was for a faster logon, and as such introduced a hybrid shutdown,
    its not a full turn off , dont like it myself with my settings can be in my browser within 25 seconds from a cold start pretty good.
    Im running an Acer, see my comments and settings in the screenshot, hope it helps
    Via controlpanel>poweroptions>advanced

    Attached Thumbnails Attached Thumbnails nosleep.PNG  
      My System SpecsSystem Spec

  3. #3

    I'll try it out when I get the chance. However, this is by no means a fix. I need the ability for a clean shutdown.
      My System SpecsSystem Spec

Unable to cleanly shutdown/Sleep Asus G75VW

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