Windows 8 and 8.1 Forums

Help lost files and apps

  1. #1

    Posts : 1
    windows 8

    Help lost files and apps

    Im new here and i need your help guys.. i dont know where should i ask for help since none of my friends are using windows 8 so here is my problem..

    today i just turn it on and all of a sudden the computer says it cant load properly and keeps on loading..
    then after that it turned on and all of my files and apps are gone! yeah totally gone and it looks like new..
    there was nothing on it except the internet explorer.. just like a brandnew.. but the thing is that i need my files back specially the photos of my kids. so im begging you guys to please help me

      My System SpecsSystem Spec

  2. #2

    First of all, HOW did you determine that everything was gone. It's important to know that.

    Second, you should stop using the PC as soon as you can, as this will compromise your ability to recover the files.

    Third, if you're willing to spend some money, and can remove the drive from this PC and connect to another PC, there are data recovery apps you can use to try to recover your files.
      My System SpecsSystem Spec

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