The forums though are there for searching for info, since web searches a lot of time, duplicate info. I do a lot of browsing forums for info when I get stuck. Especially with Linux, since I have not used it regularly for a long time. I have been finding myself searching for items that I either get stuck on, or like when I first installed it back on my laptop after I had changed the Wifi card.
I had to install a second piece of software (Ubuntu Backports), along with Samba, to get it to play nice on my LAN. Now I do pick up the phone a lot, to call my brother, due to he has been a regular Linux user for over ten years. We both help each other out on Windows stuff we come across also.
I would like to see more people asking questions in a format, that we can be more helpful, then just 144 characters, or a short 50 word question.