Windows 8 and 8.1 Forums

Unable to get out of safe mode in Windows 8.1

  1. #1

    Posts : 2
    Windows 8.1

    Unable to get out of safe mode in Windows 8.1

    I am unable to get out of safe mode in Windows 8.1. I have tried everything, but it keeps asking me for a password when I only have a PIN. Any ideas?

      My System SpecsSystem Spec

  2. #2

    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center

    Use a restore point to before the problem.
      My System SpecsSystem Spec

  3. #3

    Posts : 2,627
    win8.1.1 enterprise

    if you setup user with a Microsoft acc did you try that password
      My System SpecsSystem Spec

  4. #4

    Posts : 21,864
    64-bit Windows 10

    Hello Stephen,

    See if you may be able to boot to normal mode using either step 6 in OPTION FOUR or OPTION FIVE in the tutorial below.
    It is required that your account has a password before you would be able to create a PIN, so your account does indeed have a password. While signing in to Windows, you could click on the Sign-in options link to be able to select to sign in with your password instead of a PIN.

    Hope this helps,

      My System SpecsSystem Spec

  5. #5

    Posts : 2
    Windows 8.1

    Thanks for the input. Here is my current status.

    1. Could not get out of safe mode. I rebooted over and over, but all took me back to the same login screen where I entered my PIN to gain access to a purple page with the only option being to click on my name which took me back to the login screen page.

    2. Tried all recovery options and tried to get a command prompt, but all led to the same page...a page to click on my name and enter a password which I don't have. I only use a PIN to gain access to my computer. I even entered my hotmail password, but that didn't work. So those methods were not an option. I was able to try and reset my computer which I didn't want to do since it would erase my files. But I started to do it and it worked up until 44% where it stopped and said it couldn't finish.

    3. I rebooted, but now the only screen I get is a black screen stating to insert media and reboot or configure boots which I have done.

    All this from just going into safe mode.
      My System SpecsSystem Spec

Unable to get out of safe mode in Windows 8.1

Similar Threads
Thread Forum
Flashing desktop, unable to restore, unable to safe mode
I just recently installed the Windows 8.1 update earlier today. Immediately after the required restart, my computer has not been working properly. As soon as I log on, the desktop flashes back and forth from the desktop picture to the color of the menu background. It flashes back and forth pretty...
General Support
Screen greyed in normal mode, but vibrant in safe mode
Hi everyone I am facing a strange issue. My screen seems to have a grey filter overlaying it. See attached. When i booted it in safe mode, the screen is showing the right vibrant colors. When i booted it back to normal mode, the screen is greyish but strangely the mouse is showing the...
General Support
Windows unable to install - stuck in safe mode
My dad restored his computer to its factory settings while Windows 8 was in safe mode, attempting to remove a virus, and now every time the computer is booted, an error message appears, saying that Windows is not able to install because safe mode is still active. Is there a way to disable safe mode...
General Support
Unable to boot windows 8 or get into safe mode
Hi, I'm in the SH@ here good and proper! I am trying to run sfc /scannow to try and fix my boot problem but I keep getting "windows resource protection could not start the repair service" I have found a few threads that mention this but they go off on a tangent and do not deal with what I...
General Support
Is THere a Safe Mode in Windows 8
I have question Does Windows 8 have a Safe Mode and were do I find it. the reason I ask this is because I have tried going into Safe Mode in Windows 8 by hitting the F8 key so I could run my virus scanner to see if there are any virus that it may not be finding under normal mode. But when I reboot...
General Support
Unable to enter Safe Mode
Hi, Entered safe mode a few months ago no problem. Using Windows 8 Pro. Tried to get into safe mode today but have a problem. I have tried all the various permutations to get into safe mode (ms config, start up options etc.). This is what happens: I use MS Config or one of the other...
General Support
Stuck in Update mode, unable to get into safe mode
I've had this computer less than a week. It tried to do an update and keeps getting stuck at 12%. Researching online, I've found ways to put it into safe mode but none work. Please help.
Windows Updates & Activation

Eight Forums Android App Eight Forums IOS App Follow us on Facebook