Windows 8 and 8.1 Forums

Mouse frozen, FN keys not working, serious issues!!!

  1. #1

    Posts : 2
    Windows 8.1

    Mouse frozen, FN keys not working, serious issues!!!

    I am in serious need of some assistance here. I contacted Windows and the tech I spoke with was completely incompetent. Couldn't even come up with a single solution.

    I think my toddler messed with some buttons on my computer today and now it is all wrong. First I tried using the keyboard to turn up the volume but this did not work. I looked into it and it seemed that my FN keys were reversed. So I followed these instructions: If the volume controls on your keyboard stops working, check the Human Interface Device Access service on your computer to make sure it is set to Automatic.
    In the Start menu, type View local services.
    From the Search Results list, select View local services.
    In the Services dialog box, locate Human Interface Device Access. Make sure the status is set to “Started.” If it is not started, click Start the service.
    Right-click Human Interface Device Access and select Properties.
    On the General tab, in the Startup type, select Automatic, and then click OK.

    After doing this, I went to see if it worked and after hitting the volume keys a few times, my mouse disappeared. I restarted the computer, on the login screen the mouse worked fine. But, when I got into the computer the pointer was on the screen but would not move! Now I can't do anything. I have been looking up causes for this online all night and can't figure it out. If anyone has ANY ideas, I would be extremely grateful. And remember, everything I do to fix this, has to be done without using the mouse! THANK YOU

      My System SpecsSystem Spec

  2. #2

    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center
      My System SpecsSystem Spec

Mouse frozen, FN keys not working, serious issues!!!

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