Black screen with some usability after log in.

H

hymn12

Guest
I can log in, which takes much longer than ususal, to be taken to the desktop screen. everything is black except for the cursor and the windows icon in the bottom left. Ctrl+Alt+Del gets me to that normal menu and I can open task manager and from there open windows explorer and from there open most programs. I cannot get to the normal home screen, run disks or change tabs.
I have run start-up repair and enabled safe mode to no avail.
I cannot refresh or restart as i bought windows 8 online and have no physical copy of it.
Any help would be greatly appreciated.
 

My Computer

Typical case of incompatible video card drivers. Since you can get to file explorer, you should find drivers and try to install them like that, look for them at laptop's manufacturer site from another computer if IE won't work.
What was the format of those windows you downloaded ? if .ISO file, it could be made into bootable USB drive or on a DVD.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
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