Windows 8.1 won't send PDF's emails

huey714

huey714

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Featherville
I just upgraded to Windows 8.1 because Microsoft said Quickbooks Pro 2012 would work. Well, it won't!! I still can't send PDF's in an email or save a report in the PDF format. PLEASE, can someone give me things to try?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba S55-A5275
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    Firefox
    Antivirus
    Norton 360
huey714 said:
I just upgraded to Windows 8.1 because Microsoft said Quickbooks Pro 2012 would work. Well, it won't!! I still can't send PDF's in an email or save a report in the PDF format. PLEASE, can someone give me things to try?
Click to expand...

Are you using the Metro pdf program or Adobe Reader ?

What email are you using ?
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
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    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
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    AMD K140
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    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
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    Family F
    Extended Family 14
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    Extended Model 2
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    Instruction
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I know it's not a Metro pdf program. When I go into Quickbooks I click on all the customers statements that need to be sent out and Quickbooks attaches them as a PDF file to a cover letter and then are emailed through my Hotmail account. This has always worked with no problems what so ever until I got a new laptop which came with Windows 8. That's when the problem started. I could not email the statements and also could not save any reports in the PDF format. I do have Adobe Reader but I don't really think Quickbooks goes through it. Might be wrong on that but I'm just not sure. And Adobe Reader is up to date.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba S55-A5275
    Browser
    Firefox
    Antivirus
    Norton 360
huey714 said:
I know it's not a Metro pdf program. When I go into Quickbooks I click on all the customers statements that need to be sent out and Quickbooks attaches them as a PDF file to a cover letter and then are emailed through my Hotmail account. This has always worked with no problems what so ever until I got a new laptop which came with Windows 8. That's when the problem started. I could not email the statements and also could not save any reports in the PDF format. I do have Adobe Reader but I don't really think Quickbooks goes through it. Might be wrong on that but I'm just not sure. And Adobe Reader is up to date.
Click to expand...

Quickbooks probably has its' own pdf options.

I don't use Quickbooks so I really can't help.

Someone will be along that can help. :)

Sorry I couldn't help.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Try using CutePDF to print to a pdf. It basically installs as a printer, then you would just have to attach the "printout", which is the pdf file. As for attaching to hotmail, you would probably be better in using a desktop program like Mozilla's Thunderbird for email, then through the Windows Live web portal, if that is how you are going into your email.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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