Solved Computer won't reboot after fresh install

DMGrier

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Power User
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Location
Canon City
So my computer came with Windows 8.1 64 Core, I downgraded to Windows 8 Pro 64 Bit with a disc I had and then upgraded to 8.1 Pro. I have all my current drivers installed and the latest Windows updates, since I did this though when I tell the computer to reboot it will start to reboot and when the screen goes black it never comes back up. The power button is lit up as if the computer is on but the screen is still off. I can shutdown and then power up just fine I am just having problems with the "reboot". Any help appreciated.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Sager NP2740
    CPU
    Intel Core i7 4702HQ 2.2 GHz
    Motherboard
    W740SU
    Memory
    8 GB 1600 MHz
    Graphics Card(s)
    Intel Iris Pro 5200
    Sound Card
    High Defenition Audio
    Monitor(s) Displays
    IPS Display
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 840 EVO 250 GB mSATA
    Internet Speed
    60 Mbps cable, NETGEAR Night Hawk AC1900
    Browser
    Firefox 38.0.5
    Antivirus
    Windows Defender & Malwarebytes Pro
Check bios settings about power on after off, or power on after power lost, or things similar along those lines.

If you have more than one monitor (or tv too) - test with only main monitor attached.

Install latest video driver from Intel.com if you didn't specifically install from there yet.

I see everyone on here talk about "fast boot" or "hybrid shutdown" and stuff. I don't know much about it since I don't use 8, but perhaps try disabling that if you still need to try something. I think the actual method that you use to power off or reboot is significant here and there are differences.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
I have unhooked my second monitor and problem remains.

I checked I have the latest intel chipset and graphic drivers installed.

Now I am just trying to gain access to my bios, with the hybrid boot it makes it hard cause the machines never truly shuts down which means I am not prompted with which keys to hit to access the bios. According to what I found on Lenovo.com I am suppose to hold down "Shift" when I tell the computer to shut it down so I can get prompted with access to the bios but so far no luck. So if anyone has another way to get into the bios I would appreciate it, I am still searching myself.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Sager NP2740
    CPU
    Intel Core i7 4702HQ 2.2 GHz
    Motherboard
    W740SU
    Memory
    8 GB 1600 MHz
    Graphics Card(s)
    Intel Iris Pro 5200
    Sound Card
    High Defenition Audio
    Monitor(s) Displays
    IPS Display
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 840 EVO 250 GB mSATA
    Internet Speed
    60 Mbps cable, NETGEAR Night Hawk AC1900
    Browser
    Firefox 38.0.5
    Antivirus
    Windows Defender & Malwarebytes Pro
Because my Product Key was not working even when I called in, so I called Microsoft and they claimed because I was running 8.1 and my product key is for 8 Pro it is considered a downgrade and said it would only be possible through fresh install.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Sager NP2740
    CPU
    Intel Core i7 4702HQ 2.2 GHz
    Motherboard
    W740SU
    Memory
    8 GB 1600 MHz
    Graphics Card(s)
    Intel Iris Pro 5200
    Sound Card
    High Defenition Audio
    Monitor(s) Displays
    IPS Display
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 840 EVO 250 GB mSATA
    Internet Speed
    60 Mbps cable, NETGEAR Night Hawk AC1900
    Browser
    Firefox 38.0.5
    Antivirus
    Windows Defender & Malwarebytes Pro
IMO I would reinstall the OEM Windows 8.1 Core, with the OEM manufacturer's Recovery DVD's or USB drive.(As we know this install will work.)

Then upgrade to Windows 8.1 Pro, using http://www.eightforums.com/tutorials/6673-add-features-windows-8-a.html with Windows 8 Pro key.

Are you sure that would work as Microsoft told me that would be inpossible? Now I would do this from the recovery drive correct? How would I do this since I have always just done fresh install from disc?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Sager NP2740
    CPU
    Intel Core i7 4702HQ 2.2 GHz
    Motherboard
    W740SU
    Memory
    8 GB 1600 MHz
    Graphics Card(s)
    Intel Iris Pro 5200
    Sound Card
    High Defenition Audio
    Monitor(s) Displays
    IPS Display
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 840 EVO 250 GB mSATA
    Internet Speed
    60 Mbps cable, NETGEAR Night Hawk AC1900
    Browser
    Firefox 38.0.5
    Antivirus
    Windows Defender & Malwarebytes Pro
IMO I would reinstall the OEM Windows 8.1 Core, with the OEM manufacturer's Recovery DVD's or USB drive.(As we know this install will work.)

Then upgrade to Windows 8.1 Pro, using http://www.eightforums.com/tutorials/6673-add-features-windows-8-a.html with Windows 8 Pro key.

Are you sure that would work as Microsoft told me that would be in possible? Now I would do this from the recovery drive correct? How would I do this since I have always just done fresh install from disc?

imo.it would only work if you acquire a win8.1pro .
I would start over and install your 8 pro ,and then upgrade it to win8.1 via the store
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
IMO I would reinstall the OEM Windows 8.1 Core, with the OEM manufacturer's Recovery DVD's or USB drive.(As we know this install will work.)

Then upgrade to Windows 8.1 Pro, using http://www.eightforums.com/tutorials/6673-add-features-windows-8-a.html with Windows 8 Pro key.

Are you sure that would work as Microsoft told me that would be in possible? Now I would do this from the recovery drive correct? How would I do this since I have always just done fresh install from disc?

imo.it would only work if you acquire a win8.1pro .
I would start over and install your 8 pro ,and then upgrade it to win8.1 via the store

Yes, I am sure details in your other thread using a Windows 8 Pro key. (not a Windows 8.1 Pro key)
http://www.eightforums.com/installa...er-new-windows-8-1-computer-2.html#post343641

As this is a OEM manufacturer's PC with Pre-installed Windows 8.1, no need to install Windows 8 first.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
I discovered the problem, I accidentally installed the "Lenovo Power Management" driver. This driver has only been built for Windows 8, right when I was about to reinstall the original OEM 8.1 my action center popped up saying there was compatibility issues. It was saying there was a problem with the "Lenovo Power Management Driver", I went to Lenovo's website and saw this was only for Windows 8, which would explain why I didn't notice the reboot problem until I upgraded to 8.1. I just removed it and Reboot seems to be working just fine now. Sorry about that since I should have checked on this before hand.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Sager NP2740
    CPU
    Intel Core i7 4702HQ 2.2 GHz
    Motherboard
    W740SU
    Memory
    8 GB 1600 MHz
    Graphics Card(s)
    Intel Iris Pro 5200
    Sound Card
    High Defenition Audio
    Monitor(s) Displays
    IPS Display
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 840 EVO 250 GB mSATA
    Internet Speed
    60 Mbps cable, NETGEAR Night Hawk AC1900
    Browser
    Firefox 38.0.5
    Antivirus
    Windows Defender & Malwarebytes Pro
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