Hi everyone,
I have been having an issue with my computer for the past few weeks and I was wondering if you guys could please help me out. So, I used to have Office 2007 on my computer. Recently, when trying to install 2013, I found out I had to first uninstall 2007. Simply using programs and features was not so simple, and I had to do it manually, which I probably ended up doing some steps wrong. Now, when I constantly click on certain things-- like control panel or personalization-- I receive an installer for Microsoft Enterprise 2007. Obviously, I do not want this; frankly, I don't even know what it is; I assume some part of Office. If I attempt to complete the install, I get an error of having insufficient files (the one thing that seems to make sense). If I click cancel, it does cancel, however; I get a windows explorer error. I don't know about you guys, but based on my knowledge of windows, the correlation--or lack there of-- between these errors seems to make no sense to me. Could someone please help me in removing this install and just making it go away completely? Thank you so much!
I have been having an issue with my computer for the past few weeks and I was wondering if you guys could please help me out. So, I used to have Office 2007 on my computer. Recently, when trying to install 2013, I found out I had to first uninstall 2007. Simply using programs and features was not so simple, and I had to do it manually, which I probably ended up doing some steps wrong. Now, when I constantly click on certain things-- like control panel or personalization-- I receive an installer for Microsoft Enterprise 2007. Obviously, I do not want this; frankly, I don't even know what it is; I assume some part of Office. If I attempt to complete the install, I get an error of having insufficient files (the one thing that seems to make sense). If I click cancel, it does cancel, however; I get a windows explorer error. I don't know about you guys, but based on my knowledge of windows, the correlation--or lack there of-- between these errors seems to make no sense to me. Could someone please help me in removing this install and just making it go away completely? Thank you so much!
My Computer
System One
-
- OS
- Windows 8.1