Windows 8 and 8.1 Forums

Office Enterprise 2007 constantly tries to install

  1. #1

    Posts : 1
    Windows 8.1

    Office Enterprise 2007 constantly tries to install

    Hi everyone,

    I have been having an issue with my computer for the past few weeks and I was wondering if you guys could please help me out. So, I used to have Office 2007 on my computer. Recently, when trying to install 2013, I found out I had to first uninstall 2007. Simply using programs and features was not so simple, and I had to do it manually, which I probably ended up doing some steps wrong. Now, when I constantly click on certain things-- like control panel or personalization-- I receive an installer for Microsoft Enterprise 2007. Obviously, I do not want this; frankly, I don't even know what it is; I assume some part of Office. If I attempt to complete the install, I get an error of having insufficient files (the one thing that seems to make sense). If I click cancel, it does cancel, however; I get a windows explorer error. I don't know about you guys, but based on my knowledge of windows, the correlation--or lack there of-- between these errors seems to make no sense to me. Could someone please help me in removing this install and just making it go away completely? Thank you so much!

      My System SpecsSystem Spec

  2. #2

    Arnhem, The Netherlands
    Posts : 1,412
    Windows 8.1 Pro x64 Media Center Edition

    Hi there and welcome to Eight Forums,

    It seems to me like you screwed up the uninstallation of Office 2007 . There must be some files left behind so now the system is trying to repair the installation. But it cannot do that due to insufficient of files.

    It seems to me you can do two things in this stadium. First of all, you could do a full reinstallation of your PC. That is a proven method but it takes time. The other option would be the more likely one ==>

    First you must uninstall the Office 2013 installation (don't worry, after you've reinstalled it the software will remember your settings );
    Then try to reinstall the Office 2007 using the origional installation disk;
    If the reinstallation of Office 2007 succeded you can try a uninstallation of Office 2007 (via add/remove programs. Read first then click );
    If the uninstallation of Office 2007 was succesfull you can reinstall Office 2013.

    I recon there is a 50% change that the tips above will work. It all depend on how screwed up the remaining Office 2007 files are.

    Good luck with it!



    ps. If you use Outlook PST files don't forget to make a BACKUP first! And don't configure the software to custom specs until after the operation was succesfull.
      My System SpecsSystem Spec

  3. #3

    Sydney, Nova Scotia, Canada
    Posts : 6,476
    Windows 10 Education 64 Bit

    This might help, How to uninstall Office 2003, Office 2007 or Office 2010 suites if you cannot uninstall it from Control Panel? , if system restore isn't turned off you could try that and go back and try uninstalling again.
      My System SpecsSystem Spec

  4. #4

    If all else fails:

    Had similar problems and found hint on the net that worked for me. Find the Word.exe the presentation .exe the outlook. exe etc. of the version you want and create a new icon, place them on desktop. Try them and see if the programs work.

    I had tried a trial version, uninstalled it and then installed a regular version of a different version and it gave fits.
      My System SpecsSystem Spec

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