Hi there. i've had this problem since i first install windows 8. i ignored it and its really bugging me now since i need to open boot screen to turn on the system. Everytime i tried to turn it on, it turns into a black screen with only my pointer showing.
I've tried following existing 'solutions' by googling it. I've done the /scannow and it shows that theres nothing wrong. i tried to diagnose with the repair thing and it leads me to my next problem. it says i got the srt/srttrail.txt problems. and i cant automatically fix it. after another round of google and 'solutions'. i tried to do a refresh, yet i cant since my computer keeps saying that the media inserted is not valid.
is there any other way for me to fix this problem without going to the store (which i doubt will help) or start a fresh install?i really dont want to lose all of my files and i dont want to go to the torture of installing windows 8 again (i had lots of rare problems installing it too)
Oh and some additional problems. everytime i tried to do a WindowsUpdateDiagnostic.diagcab
it tells me that Problems installing recent updates is Not Fixed all the time. and Check for missing or corrupt files is detected but nothing is done.
I've tried following existing 'solutions' by googling it. I've done the /scannow and it shows that theres nothing wrong. i tried to diagnose with the repair thing and it leads me to my next problem. it says i got the srt/srttrail.txt problems. and i cant automatically fix it. after another round of google and 'solutions'. i tried to do a refresh, yet i cant since my computer keeps saying that the media inserted is not valid.
is there any other way for me to fix this problem without going to the store (which i doubt will help) or start a fresh install?i really dont want to lose all of my files and i dont want to go to the torture of installing windows 8 again (i had lots of rare problems installing it too)
Oh and some additional problems. everytime i tried to do a WindowsUpdateDiagnostic.diagcab
it tells me that Problems installing recent updates is Not Fixed all the time. and Check for missing or corrupt files is detected but nothing is done.
My Computer
System One
-
- OS
- windows 8.1 pro
- Computer type
- PC/Desktop
- CPU
- AMD FX(tm)-4300 Quad-Core Processor
- Memory
- 8.00 GB RAM
- Graphics Card(s)
- GeForce GTX 660 Ti
- Internet Speed
- super slow