Hello all,
I am trying to help my Dad out with his new computer but - he lives in Pennsylvania and I live in Texas. Now, dear Dad is 70+ years and, as you can imagine it is kind of hard to do over the phone.
What I am interested in doing, if it is possible, is remotely grabbing control of his computer from mine and moving his mouse around and clicking on the things that need done while he watches.
We are both running Windows 8.1. He has an HP desktop and I have an HP laptop.
Is there any way of doing such a thing, and, if so, how would one do it?
Is it hard to do?
Do we need to install additional software?
If anyone can assist in this problem, it would be greatly appreciated! I love Dad but, as you can imagine, this is proving to be a little more stressful than I thought it would be Oh, and poor Dad made a jump from Windows XP to 8.1, so he's really stressed.
Thanks in advance and if you need to know any further computer details for either mine or Dad's, please let me know and I shall try to get what info is needed.
Thank you, thank you, thank you!
I am trying to help my Dad out with his new computer but - he lives in Pennsylvania and I live in Texas. Now, dear Dad is 70+ years and, as you can imagine it is kind of hard to do over the phone.
What I am interested in doing, if it is possible, is remotely grabbing control of his computer from mine and moving his mouse around and clicking on the things that need done while he watches.
We are both running Windows 8.1. He has an HP desktop and I have an HP laptop.
Is there any way of doing such a thing, and, if so, how would one do it?
Is it hard to do?
Do we need to install additional software?
If anyone can assist in this problem, it would be greatly appreciated! I love Dad but, as you can imagine, this is proving to be a little more stressful than I thought it would be Oh, and poor Dad made a jump from Windows XP to 8.1, so he's really stressed.
Thanks in advance and if you need to know any further computer details for either mine or Dad's, please let me know and I shall try to get what info is needed.
Thank you, thank you, thank you!
My Computer
System One
-
- OS
- WINDOWS 8.1
- Computer type
- Laptop