Upgraded online to 8.1 - now getting vssvc.exe popup

DrDOS

New Member
Messages
3
Location
Zionsville, IN
Hello,

I bought a ASUS laptop last year w/8 on it. No media. I upgraded to 8.1 recently through the Store. I didn't seem to have an option. All went fine and a few weeks ago I started getting this popup, usually several times a day

SystemExplorer.exe - Bad Image

C:\WINDOWS\Sysem32\VSSVC.EXE is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020.

I've tried googling portions of the error and all I saw was to run sfc /scannow, which I did with these results

Beginning system scan. This process will take some time.

Beginning verification phase of system scan

Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

What can I do now to fix what is broken and stop the popups? Is this a f/p that will self correct as I get updates from Microsoft? 8.1 seemed to fix 2 problems I had: laptop would shut off periodically and battery never said 100% Fully Charged.

I seem to be running fine otherwise.

Thanks. :)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS
    Memory
    8 GiB
    Hard Drives
    500 GiB partitiond
    Mouse
    built-in
    Internet Speed
    broadband - Comcast
    Browser
    FireFox
    Antivirus
    built in Windows Defender

My Computer

System One

  • OS
    Win8.1 Pro, Desktop Mode
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Me
    CPU
    AMD FX-8150
    Motherboard
    Gigabyte GA-890GPA-UD3H
    Memory
    8.00 GB Dual-Channel DDR3 (9-9-9-28)
    Graphics Card(s)
    AMD Radeon HD 6570
    Sound Card
    Creative X-Fi Titanium
    Monitor(s) Displays
    PX2710MW
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    1x1TB Western Digital WDC WD1001FALS-00J7B1 ATA Device Caviar Black -

    4 x 2TB Seagate ST32000542A -
    1 x 4TB Seagate External
    Case
    Antec
    Cooling
    Noctua NH-D14
    Keyboard
    Logitech Illuminated Keyboard K740
    Internet Speed
    60meg cable
    Browser
    Cyberfox
    Antivirus
    AVG Security Suite
Rickkins,

Thanks for your speedy reply. I should be able to do all those steps.

My one concern is would it matter if my version is later? Mine is attached.

Thanks again.
 

Attachments

  • vssvc.png
    vssvc.png
    8.8 KB · Views: 144

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS
    Memory
    8 GiB
    Hard Drives
    500 GiB partitiond
    Mouse
    built-in
    Internet Speed
    broadband - Comcast
    Browser
    FireFox
    Antivirus
    built in Windows Defender
I honestly don't know. It may be worthwhile to get a few more opinions first.
 

My Computer

System One

  • OS
    Win8.1 Pro, Desktop Mode
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Me
    CPU
    AMD FX-8150
    Motherboard
    Gigabyte GA-890GPA-UD3H
    Memory
    8.00 GB Dual-Channel DDR3 (9-9-9-28)
    Graphics Card(s)
    AMD Radeon HD 6570
    Sound Card
    Creative X-Fi Titanium
    Monitor(s) Displays
    PX2710MW
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    1x1TB Western Digital WDC WD1001FALS-00J7B1 ATA Device Caviar Black -

    4 x 2TB Seagate ST32000542A -
    1 x 4TB Seagate External
    Case
    Antec
    Cooling
    Noctua NH-D14
    Keyboard
    Logitech Illuminated Keyboard K740
    Internet Speed
    60meg cable
    Browser
    Cyberfox
    Antivirus
    AVG Security Suite
Rickkins,

Will do. I'll hold off and see if anyone else has an opinion.

Thanks again for yours. :thumb:

Turned all those steps into a .bat file.
 

Attachments

  • runthis.bat
    987 bytes · Views: 98

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS
    Memory
    8 GiB
    Hard Drives
    500 GiB partitiond
    Mouse
    built-in
    Internet Speed
    broadband - Comcast
    Browser
    FireFox
    Antivirus
    built in Windows Defender
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