Refresh PC

vidanova

Member
Member
Messages
74
Location
UK
Hi All

The attachment says it all. Trying to refresh my laptop but keep getting the same message on BOTH PC and laptop, pc running 8.1 pro 32 bit, laptop running 8.1 pro 64 bit both I may add with different keys bought direct from Microsoft when it was windows 8 and then a free update.

Am I missing something basic?

Cheers



Screenshot 1.png
 

My Computer

System One

  • OS
    Windows 8.1 Pro, 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung Series 5
    Memory
    1tb
    Browser
    IE 11
    Antivirus
    Norton
You will need the Windows 8.1 media,as you updated to Windows 8.1.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
Hi theog

Have read more about this problem and I think I leave it, even Microsoft technicians are having problems with this. Its to do with having a license for 8 and then trying to download media with 8.1 running too complicated for an old fart like me lol

Thanks for the replies

Rich :doh:
 

My Computer

System One

  • OS
    Windows 8.1 Pro, 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung Series 5
    Memory
    1tb
    Browser
    IE 11
    Antivirus
    Norton

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
Hi theog

Does this mean I have to go back to 8 and then reinstall 8.1, do you think its better to wait for windows 8.2 early in 2014
 

My Computer

System One

  • OS
    Windows 8.1 Pro, 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung Series 5
    Memory
    1tb
    Browser
    IE 11
    Antivirus
    Norton
Hi theog

Does this mean I have to go back to 8 and then reinstall 8.1, do you think its better to wait for windows 8.2 early in 2014

NO, it means you can if you wish to, install Windows 8.1 & ACTIVATE with the Windows 8 key.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
I tried this but it would not recognise my bought and paid for key, so had to use phone to generate a key a right pain in the arse!
 

My Computer

System One

  • OS
    Windows 8.1 Pro, 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung Series 5
    Memory
    1tb
    Browser
    IE 11
    Antivirus
    Norton

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
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