Hi all
I hope somebody can perhaps rescue me,
I have had win8 for approx 1 year and just upgraded to win8.1 last week.
I installed bitdefender total security at the same time and everything was fine for a few days until one morning I woke up my Laptop to find I couldnt open a software program. Further investigation has found that I can not alter anything on my machine.
I have only the one user account which has my name, email, Administrator and password protected showing.
I can use my laptop still but have no admin rights at all.
When i try to open command prompt (admin) it takes a few minutes to come back with an error saying cannot access specified path, file folder etc...
I am pulling my hair out as i cant even restore my system back to factory settings.
How can I restore my factory settings from this point??
I hope somebody can perhaps rescue me,
I have had win8 for approx 1 year and just upgraded to win8.1 last week.
I installed bitdefender total security at the same time and everything was fine for a few days until one morning I woke up my Laptop to find I couldnt open a software program. Further investigation has found that I can not alter anything on my machine.
I have only the one user account which has my name, email, Administrator and password protected showing.
I can use my laptop still but have no admin rights at all.
When i try to open command prompt (admin) it takes a few minutes to come back with an error saying cannot access specified path, file folder etc...
I am pulling my hair out as i cant even restore my system back to factory settings.
How can I restore my factory settings from this point??
My Computer
System One
-
- OS
- windows 8
- System Manufacturer/Model
- dell
- CPU
- i5 2.50ghz
- Memory
- 6 gb
- Graphics Card(s)
- geforce gt 650m