Hi,
On my Windows 8.1 PC, upon switching to fullscreen view on YouTube or playing any video in Zune or Windows Media Player, a strange green backdrop appears on top of 75% of the video playing and only 25% of the video is viewable. Full screen in YouTube and playing videos used to work fine but I don't remember when this started happening. Applications such as VLC Media Player and QuickTime work fine, so I'm stuck using those for now. I attached two pictures with examples of the problem I'm referring to.
Any help for this issue is appreciated and if you need additional details let me know and maybe I can help. Thanks.
On my Windows 8.1 PC, upon switching to fullscreen view on YouTube or playing any video in Zune or Windows Media Player, a strange green backdrop appears on top of 75% of the video playing and only 25% of the video is viewable. Full screen in YouTube and playing videos used to work fine but I don't remember when this started happening. Applications such as VLC Media Player and QuickTime work fine, so I'm stuck using those for now. I attached two pictures with examples of the problem I'm referring to.
Any help for this issue is appreciated and if you need additional details let me know and maybe I can help. Thanks.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- ASUS Q500A
- CPU
- Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz (4 CPUs)
- Memory
- 6144MB (6.0 GB DDR3) RAM
- Graphics Card(s)
- Intel(R) HD Graphics 4000
- Sound Card
- Realtek High Definition Audio & Intel Display Audio
- Screen Resolution
- 1366 x 768
- Mouse
- Microsoft Wireless Mobile Mouse 3000
- Browser
- Mozilla Firefox 34.0
- Antivirus
- Kaspersky Internet Security 2013