Win 8.1 Recovery Erro: "Some Media Files Are Missing"

spenser

New Member
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Hello, I'm trying to do a complete recovery of my Windows 8.1 laptop (The "Remove everything and reinstall Windows" option). A few seconds after I try to initiate the recovery, I am stopped by a message that says:

"Some Media Files are Missing
Your Windows installation or recovery media will provide these files"

After this message appears I am prompted to cancel the restoration. How can I bypass this message to continue with the recovery? My laptop is 4 years old and is ready for a recovery.

My laptop was purchased running Windows 7 64bit, from which I upgraded to Win 8 64bit Pro through a free download from my school. I have my Win8 installation key, but not the download files. I upgraded to 8.1 through the Windows Store free download.

Acer Aspire 5742
Intel Core i5 2.53 GHz (original gen)
4.0 GB RAM

Thanks for any help!
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit
    Computer type
    Laptop
    CPU
    Acer Aspire
I have my Windows 8 installation key, but not the download files

Unfortunately, the installation files are exactly what you need. See if you can get them from a friend, or otherwise you may need to resort to google.

If you have a product key , you may be able to d/l 8,0 from MS , then go through the whole d/l 8.1 again as well. This time, select the option to install by creating media. 2013-12-23_232459.jpg

Maybe you could try the two setupbox workaround first as you have an 8.0 key.
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop
I have my Windows 8 installation key, but not the download files

Unfortunately, the installation files are exactly what you need. See if you can get them from a friend, or otherwise you may need to resort to google.

If I were to obtain the 8.0 download files (It's the 8.0 files, right?), where would I put them on my computer so Windows 8.1 will recognize that I have them?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit
    Computer type
    Laptop
    CPU
    Acer Aspire
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