I recently purchased a new notebook equipped with Windows 8. After a few days it locked up at the log on screen.
I am reasonably computer savvy, and would normally have tried the following three steps:
However, as far as I know these options can only be performed AFTER the boot process completes. i.e. Tapping the F8, F5, ESC, etc in Windows 7 and prior doesn't work in Windows 8.
I returned the machine because I was travelling for the next three weeks.
However, I am now curious. Is there something else I could have done, that I missed?
ADDITIONAL INFO: I also have a new Dell desktop with Windows 8, so I just tried mashing F8 and sure enough I got a Boot Option menu. I know that I tried this on the notebook, without any success. Is it possible that Dell provides this, but Asus (my notebook) did not?
I am reasonably computer savvy, and would normally have tried the following three steps:
- Boot into safe mode.
- Boot using the Windows Repair disk and run System Restore
- Restore a System Image (created a few days earlier)
However, as far as I know these options can only be performed AFTER the boot process completes. i.e. Tapping the F8, F5, ESC, etc in Windows 7 and prior doesn't work in Windows 8.
I returned the machine because I was travelling for the next three weeks.
However, I am now curious. Is there something else I could have done, that I missed?
ADDITIONAL INFO: I also have a new Dell desktop with Windows 8, so I just tried mashing F8 and sure enough I got a Boot Option menu. I know that I tried this on the notebook, without any success. Is it possible that Dell provides this, but Asus (my notebook) did not?
My Computer
System One
-
- OS
- Windows 8
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Dell