Solved Windows 8.1 unable to repair/rollback

Eneswar

New Member
Messages
19
Hey all,

So about a few days ago my windows 8.1 decided to rubbish itself and refused to start up. I started checking on the web for some solutions to my problem and one of them was to start up with the windows DVD and try running the repair tool and such.

So I decided to do that, but no matter what option I tried, be it repair tool, recovery, full recovery, roll back, none of the options worked, it kept telling me "this operation system doesnt support this feature" or something along those lines. So in the end I just desided to format the HDD and reinstall Windows 8 and its running fine right now.

My question is why wasnt I able to use those features, and how can I make sure I have those feature available for me in the future?


Note: As I was typing this I just realised the DVD I tried using to use those various tools was a Windows 8 DVD, the windows I had installed was 8.1. Can that have anything to do with it?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Taurus
    CPU
    Sandy Bridge Intel Core i5 2500K @ 3.30GHz
    Motherboard
    MSI P67A-C45
    Memory
    8,00 GB DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX 560 Ti
    Sound Card
    7.1 Realtek ALC888
    Monitor(s) Displays
    Samsung SyncMaster T260
    Screen Resolution
    1920 x 1200 x 59 hertz
    Hard Drives
    1465GB Seagate ST31500341AS
    1465GB Seagate ST31500341AS
    977GB SAMSUNG SAMSUNG HD103SJ
    PSU
    CORSAIR Builder Series CX600W
    Case
    Taurus R1 Miditower
    Keyboard
    Logitech Illuminated
    Mouse
    Razer Deathadder ReSpawn Gaming Mouse
    Internet Speed
    25/25
    Browser
    Chrome
    Antivirus
    Windows Defender
You can not use the Windows 8 Repair tools with install of Windows 8.1.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
That has everything to do with it. You can't repair any system with a disk that has the previous version on it. This used to be asked a lot by XP SP3, Vista SP2, Win 7 SP1 users. You can regard 8.1 as the first service pack for 8, I suppose. What you'd need to accomplish it would be an 8.1 DVD.

Is this any help? http://www.eightforums.com/tutorials/2843-automatic-repair-run-windows-8-a.html
 

My Computer

System One

  • OS
    Win 7 Ult SP1 + Win 10 Pro - (x64)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Alienware® ALX X58
    CPU
    Intel® Core i7-975 Extreme 3.86 GHz 8MB Cache
    Motherboard
    ASUS P6T Deluxe V2 Socket 1366 Core i7, Dual Triple Channel DDR3 Mem
    Memory
    24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
    Graphics Card(s)
    1792 MB NVIDIA® GeForce® GTX 295/Hauppauge HVR2250 TV Tuner
    Sound Card
    Onboard Soundmax® High definition Sound
    Monitor(s) Displays
    Samsung XL2370 LED
    Screen Resolution
    1920 X 1080P
    Hard Drives
    2 X 500gb SATA
    1 X 1TB SATA
    1 X 3TB external eSATA
    (Non-RAID)
    PSU
    Alienware® 1200 Watt Multi-GPU
    Case
    Alienware® P2 ALX Chassis with AlienIce 3.0 Video Cooling
    Cooling
    Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
    Keyboard
    Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
    Mouse
    Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
    Internet Speed
    1tbs
    Other Info
    Using non-RAID on purpose as I find it too fussy and temperamental.
As I was typing this I just realised the DVD I tried using to use those various tools was a Windows 8 DVD, the windows I had installed was 8.1. Can that have anything to do with it?

Sure thing.

If I was you I would:

For your own peace of mind you should test them to see if they work. For example I made a system image on a bitlockered drive and I could not recover using it when booting from the recovery usb drive I had made. It is worth testing it when you are not in too much of a hurry to avoid this sort of inconvenience.

Hope this helps

Edit - you may also want to make an 8.1 ISO as well (see http://www.eightforums.com/installation-setup/33164-how-download-windows-8-1-iso.html) just to be safe. Perhaps this is overkill but a good idea if one of the other options fails.
 
Last edited:

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
Wow thanks a lot for the quick respons guys.
Yea to be honest I didnt really think about the fact that it was a Windows 8 DVD and not a 8.1. It all makes sense now :)

I will check and read throu all your suggested tutorials, and definitly make a recovery/refresh drive/image.

Thanks a lot, ill mark this solved :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Taurus
    CPU
    Sandy Bridge Intel Core i5 2500K @ 3.30GHz
    Motherboard
    MSI P67A-C45
    Memory
    8,00 GB DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX 560 Ti
    Sound Card
    7.1 Realtek ALC888
    Monitor(s) Displays
    Samsung SyncMaster T260
    Screen Resolution
    1920 x 1200 x 59 hertz
    Hard Drives
    1465GB Seagate ST31500341AS
    1465GB Seagate ST31500341AS
    977GB SAMSUNG SAMSUNG HD103SJ
    PSU
    CORSAIR Builder Series CX600W
    Case
    Taurus R1 Miditower
    Keyboard
    Logitech Illuminated
    Mouse
    Razer Deathadder ReSpawn Gaming Mouse
    Internet Speed
    25/25
    Browser
    Chrome
    Antivirus
    Windows Defender
Good luck ;-)
 

My Computer

System One

  • OS
    Win 7 Ult SP1 + Win 10 Pro - (x64)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Alienware® ALX X58
    CPU
    Intel® Core i7-975 Extreme 3.86 GHz 8MB Cache
    Motherboard
    ASUS P6T Deluxe V2 Socket 1366 Core i7, Dual Triple Channel DDR3 Mem
    Memory
    24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
    Graphics Card(s)
    1792 MB NVIDIA® GeForce® GTX 295/Hauppauge HVR2250 TV Tuner
    Sound Card
    Onboard Soundmax® High definition Sound
    Monitor(s) Displays
    Samsung XL2370 LED
    Screen Resolution
    1920 X 1080P
    Hard Drives
    2 X 500gb SATA
    1 X 1TB SATA
    1 X 3TB external eSATA
    (Non-RAID)
    PSU
    Alienware® 1200 Watt Multi-GPU
    Case
    Alienware® P2 ALX Chassis with AlienIce 3.0 Video Cooling
    Cooling
    Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
    Keyboard
    Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
    Mouse
    Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
    Internet Speed
    1tbs
    Other Info
    Using non-RAID on purpose as I find it too fussy and temperamental.

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Taurus
    CPU
    Sandy Bridge Intel Core i5 2500K @ 3.30GHz
    Motherboard
    MSI P67A-C45
    Memory
    8,00 GB DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX 560 Ti
    Sound Card
    7.1 Realtek ALC888
    Monitor(s) Displays
    Samsung SyncMaster T260
    Screen Resolution
    1920 x 1200 x 59 hertz
    Hard Drives
    1465GB Seagate ST31500341AS
    1465GB Seagate ST31500341AS
    977GB SAMSUNG SAMSUNG HD103SJ
    PSU
    CORSAIR Builder Series CX600W
    Case
    Taurus R1 Miditower
    Keyboard
    Logitech Illuminated
    Mouse
    Razer Deathadder ReSpawn Gaming Mouse
    Internet Speed
    25/25
    Browser
    Chrome
    Antivirus
    Windows Defender
At the bottom left of those pages you should be able to change the country to Sweden.
 

My Computer

System One

  • OS
    Win 7 Ult SP1 + Win 10 Pro - (x64)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Alienware® ALX X58
    CPU
    Intel® Core i7-975 Extreme 3.86 GHz 8MB Cache
    Motherboard
    ASUS P6T Deluxe V2 Socket 1366 Core i7, Dual Triple Channel DDR3 Mem
    Memory
    24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
    Graphics Card(s)
    1792 MB NVIDIA® GeForce® GTX 295/Hauppauge HVR2250 TV Tuner
    Sound Card
    Onboard Soundmax® High definition Sound
    Monitor(s) Displays
    Samsung XL2370 LED
    Screen Resolution
    1920 X 1080P
    Hard Drives
    2 X 500gb SATA
    1 X 1TB SATA
    1 X 3TB external eSATA
    (Non-RAID)
    PSU
    Alienware® 1200 Watt Multi-GPU
    Case
    Alienware® P2 ALX Chassis with AlienIce 3.0 Video Cooling
    Cooling
    Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
    Keyboard
    Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
    Mouse
    Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
    Internet Speed
    1tbs
    Other Info
    Using non-RAID on purpose as I find it too fussy and temperamental.
I used the UK version and after checking it seems to be have downloaded the swedish version so it seems to be all good.
I guess it checks what version you have installed and download according to that :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Taurus
    CPU
    Sandy Bridge Intel Core i5 2500K @ 3.30GHz
    Motherboard
    MSI P67A-C45
    Memory
    8,00 GB DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX 560 Ti
    Sound Card
    7.1 Realtek ALC888
    Monitor(s) Displays
    Samsung SyncMaster T260
    Screen Resolution
    1920 x 1200 x 59 hertz
    Hard Drives
    1465GB Seagate ST31500341AS
    1465GB Seagate ST31500341AS
    977GB SAMSUNG SAMSUNG HD103SJ
    PSU
    CORSAIR Builder Series CX600W
    Case
    Taurus R1 Miditower
    Keyboard
    Logitech Illuminated
    Mouse
    Razer Deathadder ReSpawn Gaming Mouse
    Internet Speed
    25/25
    Browser
    Chrome
    Antivirus
    Windows Defender
Oh well, that saves time ;-) Good luck.
 

My Computer

System One

  • OS
    Win 7 Ult SP1 + Win 10 Pro - (x64)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Alienware® ALX X58
    CPU
    Intel® Core i7-975 Extreme 3.86 GHz 8MB Cache
    Motherboard
    ASUS P6T Deluxe V2 Socket 1366 Core i7, Dual Triple Channel DDR3 Mem
    Memory
    24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
    Graphics Card(s)
    1792 MB NVIDIA® GeForce® GTX 295/Hauppauge HVR2250 TV Tuner
    Sound Card
    Onboard Soundmax® High definition Sound
    Monitor(s) Displays
    Samsung XL2370 LED
    Screen Resolution
    1920 X 1080P
    Hard Drives
    2 X 500gb SATA
    1 X 1TB SATA
    1 X 3TB external eSATA
    (Non-RAID)
    PSU
    Alienware® 1200 Watt Multi-GPU
    Case
    Alienware® P2 ALX Chassis with AlienIce 3.0 Video Cooling
    Cooling
    Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
    Keyboard
    Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
    Mouse
    Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
    Internet Speed
    1tbs
    Other Info
    Using non-RAID on purpose as I find it too fussy and temperamental.
There has been a lot of chat about this. In particular if you try to download the ISO you for some unknown reason get EN-GB even if (as in my case) you have EN-US installed as your system language. Don't confuse system language with display language, input language or region by the way - it is the language you originally installed the OS in.

The answer is it doesn't matter. Much.

Originally my system language was French - I changed everything to EN-US but there were still some internal descriptions of devices and so on that liked to be described in French and some badly written software (Lenovo and Cisco in particular) would only install in French as they incorrectly looked at system language.

So I gave up and did fresh install in EN-US at Win 8. The ISO I downloaded for 8.1 based on my product key was for some unknown reason EN-GB. I can boot from it but have not tried installing from it (I used Technet ISO).

Unless someone knows a reason to the contrary I'd stick with EN-US (the most popular) as the system language and then regionalise it from there. Adding a regional language (like EN-GB or Swedish or French or whatever) as the SYSTEM language is at best going to gain you nothing and at worst stop you downloading early previews as happened last time.
 

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
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