Windows 8 and 8.1 Forums

Asus X550CC recovery partition not working

  1. #1

    Posts : 1
    windows 8

    Asus X550CC recovery partition not working

    Hello i buy new asus X550CC-XO028H ultrabook with windows 8 preinstalled.I upgrade windows 8 to 8.1 over windows store.I get many erros in event viewer.So now need restore windows 8 from recovery partition.Install all programs and upgrade to 8.1.But i cannot to do this.Windows 8.1 cannot find system image.I try this this manual System Image Recovery - Restore Image on Computer in Windows 8 Asus manual also say recovery same

    1. Restart your Notebook PC then press F9 during
    2. Wait for Windows® to load the Choose an option
    screen then tap Troubleshoot.
    3. Tap Advanced options.
    Notebook PC E-Manual
    4. In the Advanced options screen, select System
    Image Recovery.
    5. Choose an account you would like to recover using
    a system image file.
    6. Type your account password then tap Continue.
    7. Select Use the latest available system image
    (recommended), then tap Next. You can also
    choose Select a system image if your system
    image is in an external device or DVD.
    8. Follow the succeeding steps to complete the
    system image recovery procedure.

    Please help how fix to work recovery partition.
    All original asus partitions are untouched.

      My System SpecsSystem Spec

  2. #2

    Sydney, Nova Scotia, Canada
    Posts : 6,476
    Windows 10 Education 64 Bit

    You could try this instead, Reset Windows 8. From what I've read this should roll you back to your original Windows 8 install. I'd back up any data you want saved to external recovery media before you do anything though.
      My System SpecsSystem Spec

  3. #3

    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1

    You can not use the Windows 8.1 Reset to Reset a Windows 8 Image.

    Click image for larger version

    Click image for larger version

    You will need to use ASUS Recovery Disks.

    Have you made the OEM manufacturer's Recovery Disks?

    information   Information

    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD.
    Recovery Drive - Create with USB Flash Drive in Windows 8
    System Repair Disc - Create in Windows 8

      My System SpecsSystem Spec

Asus X550CC recovery partition not working

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