Windows 8.1: PC randomly crashes (no BSOD, monitor active)

maoci125

New Member
Messages
6
My PC randomly "crashes". I am using a 5 monitor setup. I have a regular VGA card (which has HDMI and DVI output to 2 monitors), and also have 3 of those USB graphics cards (displaylink).

I have the most up-to-date drivers. About twice a week, the PC will just freeze. There is no BSOD. This "crash" results in my monitor just being stuck in the same state. I can not move my mouse, and can not do anything. CTRL+ALT+DEL is not responsive.

What tools can I use to diagnose the root cause?

Any suggestion appreciated.

Thanks!
 

My Computer

System One

  • OS
    Windows 8.1
With out your system specs it's hard to say. If I was to guess...I would say it would be with you PSU, with all those monitors hooked up.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
also did you check event viewer ,to see if it shows a cause
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
Back
Top