Bob Cooney
New Member
- Messages
- 1
- Location
- Yeovil, Somerset
Hi all, Can somebody please aid some help my way at all?
I am running Windows 8.1 which i purchased and downloaded over wifi so all legit.
Since installing it i have had problems when starting my laptop or when my laptop goes to sleep.
When i turn on my Pavillion dv6 the Blue window shows but no circular dots and after about 10 secs my screen goes black and stays that way. I have waited nearly 2 hours just incase it was updating in the past but it does this everytime. If i restart i.e force close the computer as that's all i can do as there isn't any response from said comp and reboot it does exactly the same but then starts after about 1 minute. In this time the mouse is switching on and off. Also crashes if the comp goes to sleep too.
Any help on this matter would be greatly appreciated.
Thank you in advance folks.
I am running Windows 8.1 which i purchased and downloaded over wifi so all legit.
Since installing it i have had problems when starting my laptop or when my laptop goes to sleep.
When i turn on my Pavillion dv6 the Blue window shows but no circular dots and after about 10 secs my screen goes black and stays that way. I have waited nearly 2 hours just incase it was updating in the past but it does this everytime. If i restart i.e force close the computer as that's all i can do as there isn't any response from said comp and reboot it does exactly the same but then starts after about 1 minute. In this time the mouse is switching on and off. Also crashes if the comp goes to sleep too.
Any help on this matter would be greatly appreciated.
Thank you in advance folks.
My Computer
System One
-
- OS
- windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- HP Pavillion dv6
- Antivirus
- AVG