Windows 8 and 8.1 Forums

Windows 8.1 problems on startup on HP Pavillion dv6

  1. #1

    Windows 8.1 problems on startup on HP Pavillion dv6

    Hi all, Can somebody please aid some help my way at all?
    I am running Windows 8.1 which i purchased and downloaded over wifi so all legit.
    Since installing it i have had problems when starting my laptop or when my laptop goes to sleep.
    When i turn on my Pavillion dv6 the Blue window shows but no circular dots and after about 10 secs my screen goes black and stays that way. I have waited nearly 2 hours just incase it was updating in the past but it does this everytime. If i restart i.e force close the computer as that's all i can do as there isn't any response from said comp and reboot it does exactly the same but then starts after about 1 minute. In this time the mouse is switching on and off. Also crashes if the comp goes to sleep too.
    Any help on this matter would be greatly appreciated.
    Thank you in advance folks.

      My System SpecsSystem Spec

  2. #2

    Posts : 2,191
    Windows 8.1

    Hello Bob,

    So how did you do the installation? Did you attempt a clean install or just upgrade your existing OS to 8.1? If a clean install, did you keep the existing partition structure or did you wipe the hard drive clean? If you just upgraded, did you chaeck for the latest drivers from the manufacturer's website? Also, what was your previous OS? Win 7 or 8? The reason I mentioned 7 is because I assume you now have a legitimate key for 8.1; whereas, many of us, that did the upgrade, do not have that 8.1 key.
      My System SpecsSystem Spec

  3. #3

    Posts : 1
    Windows 8.1

    Hi Bob,

    I had a similar problem. It behaves the same way that you describe after I do a regular shut down then try to boot up. My only recourse was to boot from a Win8 DVD, get to the Command Prompt, and use the command "Bootrec /fixmbr". But I had to do that after EVERY normal shut down.

    It's worth noting here that Win8/8.1 does a hybrid powerdown/hibernate so that it boots up quicker (writing it's Kernel to a hibernation file on the hard drive, then using that to boot back up).

    I read this knowledge base article (Windows 8.1 and Windows Server 2012 R2 General Availability Update Rollup), which mentions some PCs "experience an error when resuming a computer from hibernation, and a blank screen is shown. This issue may occur with some computers that have TPM chips enabled. " I then tried removing the patch but it did NOT help.

    I connected the dots to between the hybrid Kernel hibernation and the article above. I created a shortcut to perform a COMPLETE SHUT DOWN, which does NOT write the Kernel to the drive, and now it boots up every time.

    Create a shortcut on your desktop with the following command line: C:\Windows\System32\shutdown.exe /s /f /t 0
    Then run that instead of going to Sleep, ShutDown, Hibernate, or Restart.

    Microsoft DOES mention "Microsoft is aware of this issue, and this article will be updated when a fix is available".

    In the meantime, the above shortcut is helping me out.

    Here's another link you might find useful:
    Microsoft Launches Guide on How to Fix Windows 8.1 Blank Black Screen

    Good luck and of course, report back !
      My System SpecsSystem Spec

Windows 8.1 problems on startup on HP Pavillion dv6

Similar Threads
Thread Forum
Windows 8.1 Startup problems: no signal/freezes
Hello everyone. I'm having problems with my PC. When I try to start the pc, most of the times the monitor shows 'no signal', but the pc is running (all the fans are running and the lights are on), but the lights on my keyboard (Caps Lock) and Mouse (I have a mouse with a light indicating the...
General Support
HP Pavillion wifi access point problems
Hello, I have a HP Pavillion x360 i3 2 in 1 laptop. I am having problems with the wifi staying connected, and when the laptop is connected to wifi the internet speeds are slow. The speeds are slow as in I cannot stream videos on youtube without constant pausing, and even downloading something as...
Network & Sharing
Windows 8 RTM x64 HP Pavillion dv6 radeon gpu not work
Hello guys, please can somebody help me? My laptop is HP Pavilion dv6 which using Intel I5 2.40GHZ processsor, 6GB ram and two gpu i think, one is intel hd 3000, and one is radeon 6700m. At windows 7 i was running game like mafia 2 on max details, no lag.. (without physx) I think that was becouse...
Graphic Cards
startup problems
My Brother as a laptop windows 8 suddenly started getting a problem when he start the laptop and it in the logon screen before you get to the accounts or password screen, when he hits any key to get to the accounts screen the laptop goes into shutdown mode, any ideas?
General Support
couple of odd startup problems
hello all. this is my first post here but i tried looking for solutions before spamming. i installed win 8 pro a few weeks ago and have been experiencing some issues which could be all related. 1) when going to sleep, sometimes the pc will stay on full power it looks like and not shut off. ...
Performance & Maintenance
Windows 8 Startup Problems
Hi Tonight I upgraded from Windows 7 to 8 and everything went fine. I noticed that the right click was very slow and found out that it was my display drivers that were at fault so I upgraded them also. I then had to reboot and thats where my problems started. Not when I startup everything...
General Support
Startup problems
just about 1 week ago when i started up my pc, it booted windows, but after the 'Windows developer preview' text happens nothing (screen wents black) and just in 30 mins the computer tries to restart. this has happened only once, but i cured it with system restore (no, i haven't installed anything...
BSOD Crashes and Debugging

Eight Forums Android App Eight Forums IOS App Follow us on Facebook