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Upgraded to 8.1 and got new event log error?

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  1. #11
    my2cents's Avatar

    Veni, Vidi, Vici

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    IF i delete that key is it safe ???
    Hello again TonyB,

    I'm going to stick my neck out on this a bit and say that it is safe to delete if done with proper preparation. Just make sure you export the registry entry before you make the change so it can be restored if needed. Moreover, I just did a clean install and I do not even have that entry so it must not be an absolute requirement. Good luck with your decision and I hope you understand how to properly delete/restore a registry entry.

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    Last edited by my2cents; 24 Oct 2013 at 08:14 PM.
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  2. #12
    XweAponX's Avatar

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    My Ghod is this the same issue?

    Yep, just make sure to Export the Key BEFORE you delete it.

    I suggested, searching for the DLL file that is being referred to, if it is missing.

    Is this issue causing other Windows Problems?
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  3. #13



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    Windows 8 Pro


    Quote Originally Posted by XweAponX View Post
    My Ghod is this the same issue?

    Yep, just make sure to Export the Key BEFORE you delete it.

    I suggested, searching for the DLL file that is being referred to, if it is missing.

    Is this issue causing other Windows Problems?
    yeah same issue i got referred to this thread as it had tones more info
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  4. #14



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    Windows 8 Pro


    nope no other issues i did have a freeze last night but not sure what that was about has not done it all day. on a side not i did a search for that DXPTaskRingtone.dll and came up empty.
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  6. #15
    caperjack's Avatar

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    Quote Originally Posted by TonyB View Post
    Quote Originally Posted by caperjack View Post
    nope ,not me ,works fine for me ,i updated to 8.1 the other day .if you backup the registry and delete the address suggested in the sites listed in this thread you should be ok
    or you could try System file checker it might fix it
    open elevated command prompt and run, sfc /scannow
    IF i delete that key is it safe ???
    as already stated by other posters ,its only safe if you do it correctly
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  7. #16



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    I ran "scf /scannow" from an elevated Command Prompt and it did not find and errors.

    Since I think the Query Error that some of us are getting is just a missing log file could one of you guys that do not have the problem look in Windows\System32\winevt\Logs and see if the
    "Microsoft-Windows-DxpTaskRingtone/Analytic.evtx" file is there or at least some .evtx log file that is close to that name. If I could get a copy of that log file I'll see if I can make the Query Error go away.
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  8. #17



    Junior Member

    Join Date : Oct 2013
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    W.8.1 Pro Update 1
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    I ran "scf /scannow" from an elevated Command Prompt and it did not find and errors.

    Since I think the Query Error that some of us are getting is just a missing log file could one of you guys that do not have the problem look in Windows\System32\winevt\Logs and see if the
    "Microsoft-Windows-DxpTaskRingtone/Analytic.evtx" file is there or at least some .evtx log file that is close to that name. If I could get a copy of that log file I'll see if I can make the Query Error go away. Or at the very least - what is the exact name of the log file so I can attempt to create it?
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  9. #18
    my2cents's Avatar

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    Hi Ken429,

    At least three people have recommended a registry fix that you and TonyB are avoiding. The error you are getting is because you have an invalid registry entry that points to a file that doesn't exist. I do not have that invalid entry. I think it is either time for you to take action or just live with the log. Your latest request will get you no further to a solution than you are right now. Good luck as this will be my final response to your issue.
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  10. #19



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    Sorry for the double post! I didn't hit the last button.

    Ok, Ok, I deleted the Registry Entry and the error went away. I guess I am too curious - why only some of us got the "erroneous" entry. Could it be that I have a Cannon MX870 multi-printer, scanner, fax connected to the system? But I'll move on.
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  11. #20
    my2cents's Avatar

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    Quote Originally Posted by Ken429 View Post
    Sorry for the double post! I didn't hit the last button.

    Ok, Ok, I deleted the Registry Entry and the error went away. I guess I am too curious - why only some of us got the "erroneous" entry. Could it be that I have a Cannon MX870 multi-printer, scanner, fax connected to the system? But I'll move on.
    Good for you! That erroneous entry is/was obviously incorporated into the Win 8.1 upgrade process for "some" but not all. Why? Who knows? Anyway, you finally made the commitment, deleted the entry, and it worked for you. Hopefully, you courage to give it a try will inspire others to follow your lead... Nice job!

    my2cents
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