Windows 8 and 8.1 Forums


Annoying ALPS driver error message.

  1. #1


    Posts : 17
    Windows 8

    Annoying ALPS driver error message.


    I have a Dell Latitude E5530 using win 8. I've been away for about a month and have not signed in.
    Today I signed-in and requested to update to the new windows 8.1 version. Upon completion and restart of my laptop,
    I keep getting this warning box message. "ALPS driver has found IOCTL - error:320".
    Click ok and message box goes away, but keeps displaying every attempt I log in.

    How can I fix this problem?
    Is there some new Alps driver I need to download?
    Never had this problem before I applied 8.1 updates.


    Thanks.
    TC.

      My System SpecsSystem Spec

  2. #2



    Sloe Deth, Californicatia
    Posts : 3,861
    Windows 8 Pro with Media Center/Windows 7


    You should be able to go to the Dell Support site for this laptop and download the ALPS driver.

    If you have updated to 8.1, there may not be an ALPS driver for it yet, try the one for Windows 8. This is for 8.1

    Driver Details | Dell US


    If you go to Dell Support on your laptop, you can use the Auto Detect laptop, it will shunt you to the proper page to download drivers. If you have 8.1 it may give you a page with no drivers, in that case you will have to change the OS to Windows 8. But I just checked, they have 8.1 drivers.
      My System SpecsSystem Spec

  3. #3


    Posts : 17
    Windows 8


    Quote Originally Posted by XweAponX View Post
    You should be able to go to the Dell Support site for this laptop and download the ALPS driver.

    If you have updated to 8.1, there may not be an ALPS driver for it yet, try the one for Windows 8. This is for 8.1

    Driver Details | Dell US



    If you go to Dell Support on your laptop, you can use the Auto Detect laptop, it will shunt you to the proper page to download drivers. If you have 8.1 it may give you a page with no drivers, in that case you will have to change the OS to Windows 8. But I just checked, they have 8.1 drivers.
    Quick question.

    There are 3 ALPS drivers i see in Task manager.

    1. Apoint.exe Alps Pointing-device Driver
    2. hidfind.exe Alps Pointing-device Driver
    3. ApntEx.exe Alps Pointing-device Driver for Windows NT/2000/XP/Vista

    Do I uninstall these 3 drivers before I install the 8.1 version you recommended?

    Thanks.
    TC.
      My System SpecsSystem Spec


  4. #4



    Sloe Deth, Californicatia
    Posts : 3,861
    Windows 8 Pro with Media Center/Windows 7


    Ah, the one you have is for the wrong OS - Just install the new version, and it will over-write the wrong version.
      My System SpecsSystem Spec

Annoying ALPS driver error message.

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