I have hp pavilion g6-2249 wm notebook. My laptop is 4 months old. Two days ago when I started my
pc, the welcome page opens and then I sign in. Everything is ok on the apps page that immediately opens.
If I click the desktop app icon, it goes to the desktop and the entire page starts to flash, it shows the desktop
for 2 seconds and then then flashes to blue for 5 seconds and back and forth, etc.
The desktop will not stay open long enough for me to do anything. I cannot get it to start in safe mode. I clicked
F8 repeatedly on start up but nothing happens. I used the esc on startup and ran every test offered except BIOS.
I don't know what to do with that so I didn't mess with it. All tests were ok.
If I go back to the app page from the flashing desktop, the app page and charms start flashing also. I can't even
shut down properly then. Norton 360 runs in the background all the time but I can't get to it to do a scan. I
can't get to any file. The only way to get online is to turn off pc and turn on later. App page does not flash at
that time. I go to search and click on Explorer and I can go to my homepage. If I click on required addons then
the background starts flashing and I have to reset my cursor every two letter that I type. I am going crazy.
Can someone help me???
Thanks
pc, the welcome page opens and then I sign in. Everything is ok on the apps page that immediately opens.
If I click the desktop app icon, it goes to the desktop and the entire page starts to flash, it shows the desktop
for 2 seconds and then then flashes to blue for 5 seconds and back and forth, etc.
The desktop will not stay open long enough for me to do anything. I cannot get it to start in safe mode. I clicked
F8 repeatedly on start up but nothing happens. I used the esc on startup and ran every test offered except BIOS.
I don't know what to do with that so I didn't mess with it. All tests were ok.
If I go back to the app page from the flashing desktop, the app page and charms start flashing also. I can't even
shut down properly then. Norton 360 runs in the background all the time but I can't get to it to do a scan. I
can't get to any file. The only way to get online is to turn off pc and turn on later. App page does not flash at
that time. I go to search and click on Explorer and I can go to my homepage. If I click on required addons then
the background starts flashing and I have to reset my cursor every two letter that I type. I am going crazy.
Can someone help me???
Thanks
My Computer
System One
-
- OS
- win8
- Computer type
- Laptop
- System Manufacturer/Model
- HP Pavilion g6-2249 wm notebook
- Browser
- ie
- Antivirus
- norton 360