Windows 8 and 8.1 Forums

Windows 8 computer crashed - Trying to get user data off o

  1. #1

    Posts : 1
    Windows 8

    Windows 8 computer crashed - Trying to get user data off o

    Hello - I have a laptop that crashed over the weekend. I need to do a restore on the computer but before I do I need to get the documents and pictures off of the drive. I've taken the drive out of the laptop and plugged it into my Windows 7 desktop using an external USB bay. I hear the computer detect the drive but it will never show up as a drive. If I look in Computer Management it shows up in there. Can anyone tell me the best way to get the data off please? Thank you

      My System SpecsSystem Spec

  2. #2

    Sloe Deth, Californicatia
    Posts : 3,884
    Windows 8 Pro with Media Center/Windows 7

    The quickest and easiest way I can tell you that would work, would be to use Hiren's Boot CD, the link is below. You can boot to "Mini-XP" and it will give you a full Explorer that you can use to move files off the drive to a safe place, just connect a USB drive to the system and you can copy all of your important Data to the external drive.

    You probably could also use WinPE or WinRE, I am not sure if those have a working File Explorer.

    The only other thing you could do would be to take the drive out and stick it into another system where you can copy the files off.

    There may also be a version of Linux that can mount NTFS volumes so you can move files that way, if someone has a link to an easy Linux that can be used like that please post it.
      My System SpecsSystem Spec

  3. #3

    Can you assign a letter to it in Disk Management?
      My System SpecsSystem Spec

  4. #4

    Sloe Deth, Californicatia
    Posts : 3,884
    Windows 8 Pro with Media Center/Windows 7

    If he uses Hiren's and Mini-XP, it will mount the drive and he can connect any USB drive he wants.
      My System SpecsSystem Spec

Windows 8 computer crashed - Trying to get user data off o

Similar Threads
Thread Forum
HELP PLEASE computer has completely crashed!!!
I turned on my acer laptop last week and when it turned on and opened with the windows start up screen where there was previously a date and writing it came up with squares and symbols and question marks. I continued to the page where you log in and attempted to type in my password and lots of...
General Support
How to transfer data from old user to the new user?
On the same computer. Thanks to microsoft's shitty "online syncing" they managed to trick me into putting my actual name for the directory in C:/users etc. I want to change this, but apparently the only way is to create a completely new account on my computer. How can I create a duplicate with all...
User Accounts and Family Safety
Computer crashed, now not able to connect to Internet
My computer hard rive recently crashed and was sent off to manufacturer to be supposedly fixed. Once I got it back my internet connection was spotty. Internet explorer would often stop working. It got to a point that I could not connect tonetworks, I tried multiple networks. This occurred a week...
Network & Sharing
Looking for Thunderbird app data from windows 8 crashed la
Hi My windows 8 machine crashed. I was able to pull out hardrive and look at all the data. I can find everything but my thunderbird e-mail contacts and e-mail folders. Can anyone help to find them? My hard drive has the following folders: Program files Program files (x86) Users...
Browsers & Mail
Streaming + Loading Game Crashed Computer Twice
Attatched necessary zip. Not sure why it crashes when I stream something and do other multi-tasking activities. I think it's memory related though.
BSOD Crashes and Debugging
User data folder permissions
Moving user data folders to a secondary drive (My Docs, My Pics, etc.) via the location tab in folder properties. However, the folder permissions change in the process of moving. 1) Is there some way to move the folder while it retains the same security/permissions/ownership? 2) If that's...
User Accounts and Family Safety
User Data at Risk on a Windows 8 Linux Dual-Boot System
Windows 8 News

Eight Forums Android App Eight Forums IOS App Follow us on Facebook