Cannot burns cd's

Cannot burn cd's

My friend's 1 month old computer suddenly stopped being able to burn cd's in session mode. When he inserts the blank cd, from the dialog that appears "how do you want to use this disk" he chooses the second option - With a CD/DVD player. Then he drags the files (jpg pictures) that he wants to burn to the window. It says "files are waiting to be burned." when he clicks Burn files to disk, he gets an error message: "Windows can't read the disk in drive D make sure that the disk uses a format that windows recognizes." This used to work fine. These are the same disks that he has been using. I've rebooted, did not help. If I choose the other option "Like a USB Flash drive" then it formats the disk, and I can burn the disks, but he wants to do it the old way. Any ideas? Thanks

Drive failure? Just because a new computer doesn't mean he didn't get a lemon drive.

You can try uninstalling the drive in Device Manager then reboot.

Actually, open Device Manager and see if if the Optical Drive is there at all. If it is, and won't work, then either something is corrupt in Windows 8, or it is a bad drive.

Test the drive with IMGburn:

The Official ImgBurn Website

If it works using that app, then it's Windows 8. If it does not, then it's the drive. Look on the website for the computer in their Support Section and see if there is a new Firmware Revision for the drive.

If ity is a Lite-On drive, there is a good chance it is simply bad.