Laptop won't turn on after hibernating

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sailornaruto39

New Member
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Recently I did a clean reboot(or something like that) on my laptop.

Now when I hibernate it and I turn it on all it shows is a blank black screen.
 

My Computer

System One

  • OS
    Windows 8
Is it a Toshiba Satellite laptop? When hibernated, they go into a different power down mode- So the BIOS is inaccessible until you shut down in regular mode.

While it is in that black screen state, hold the power button for over 5 seconds until the laptop turns completely off. Then turn it on again. Repeat this as many times as it takes. Usually when you press the power button coming out of Hibernation it will go back into Hibernation. So hold it for a few seconds longer than usual.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
XweAponX said:
Is it a Toshiba Satellite laptop? When hibernated, they go into a different power down mode- So the BIOS is inaccessible until you shut down in regular mode.

While it is in that black screen state, hold the power button for over 5 seconds until the laptop turns completely off. Then turn it on again. Repeat this as many times as it takes. Usually when you press the power button coming out of Hibernation it will go back into Hibernation. So hold it for a few seconds longer than usual.
Click to expand...


No, It's a HP laptop
 

My Computer

System One

  • OS
    Windows 8
HP will do the same thing, so it still applies. You have to get it out of that state. Holding the power button should do it, hold it up to 10 seconds, then try to boot. After that, we can figure out how to get it to hibernate.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
Hibernation problem

Here is my problem

I was deleting startup things using CCleaner. I deleted something that I guess was running the internet, so no matter what I had rendered my laptop unable to user the internet. The volume shadow copy was acting up so I couldn't restore.

I decided to do a clean reboot, but no I have a new problem. Now whenever I hibernate my computer and turn it back on it all it shows is a blank screen. Nothing will happen soI end up having to cold shut the laptop

I've tried auto repair and all it says is "Can't repair PC" I've done a restore,and even clean booted again but nothing works.
 
Last edited by a moderator:

My Computer

System One

  • OS
    Windows 8
cCleaner would not have deleted anything important, unless you told it to manually. Unfortunately, cCleaner also deletes your Recycle bin as well, so you can't recover it.

This sounds like a brick wall, the system should go into a different power-down mode when hibernated. Can you get into your BIOS and check your ACPI options, set it to either S3 or Auto.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
XweAponX said:
cCleaner would not have deleted anything important, unless you told it to manually. Unfortunately, cCleaner also deletes your Recycle bin as well, so you can't recover it.

This sounds like a brick wall, the system should go into a different power-down mode when hibernated. Can you get into your BIOS and check your ACPI options, set it to either S3 or Auto.
Click to expand...

I manually deleted it myself.

I don't know how to reach the BIOS of a laptop
 

My Computer

System One

  • OS
    Windows 8
I uninstalled Classic shell and now use something called "Windows 8 Start button"

I don't know if it means anything, but I've been hibernating via that.
 

My Computer

System One

  • OS
    Windows 8
Sorry I'm out of breath but I ran over here from SevenForums to answer:

It appears that Classic Shell was hindering your hibernate? :p

I use Windows 7 Start Menu for Windows 8 which grafts on the actual Win7 Start Menu from Win7 on another partition or the WIn7 installer. It also toggles off Metro so you only have to change your Default Programs in Control Panel to avoid the crApps.

That particular Start button makes Win8 almost like Win7 in terms of familiarity and ease of use.
 

My Computer

System One

  • OS
    Win7
gregrocker said:
Sorry I'm out of breath but I ran over here from SevenForums to answer:

It appears that Classic Shell was hindering your hibernate? :p

I use Windows 7 Start Menu for Windows 8 which grafts on the actual Win7 Start Menu from Win7 on another partition or the WIn7 installer. It also toggles off Metro so you only have to change your Default Programs in Control Panel to avoid the crApps.

That particular Start button makes Win8 almost like Win7 in terms of familiarity and ease of use.
Click to expand...
The problem doesn't seem to be fixed though even though I hibernated from that Win7 button for Win8
 

My Computer

System One

  • OS
    Windows 8
Do you have a "Hibernate" selection in the Charms Bar Power button? Try using that.

You may want to do an "SFC /scannow". run it three times, after that, we'll move on to restoring your Windows 8 Image via a DISM command.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
XweAponX said:
Do you have a "Hibernate" selection in the Charms Bar Power button? Try using that.

You may want to do an "SFC /scannow". run it three times, after that, we'll move on to restoring your Windows 8 Image via a DISM command.
Click to expand...
I used the hibernate in Win+I and it worked. The scan also didn't find anything weird.

My question is why is that? It use to work fine (using hibernate from an installed start button) so why does it suddenly not work?

I find Win* really annoying so I'd rather not use Win+ anything
 

My Computer

System One

  • OS
    Windows 8
sailornaruto39 said:
XweAponX said:
Do you have a "Hibernate" selection in the Charms Bar Power button? Try using that.

You may want to do an "SFC /scannow". run it three times, after that, we'll move on to restoring your Windows 8 Image via a DISM command.
Click to expand...
I used the hibernate in Win+I and it worked. The scan also didn't find anything weird.

My question is why is that? It use to work fine (using hibernate from an installed start button) so why does it suddenly not work?

I find Win* really annoying so I'd rather not use Win+ anything
Click to expand...


Scratch that, it doesn't work for that either. No matter what I do or how I hibernate it never fully turns of from hibernating.

SO now what?
 

My Computer

System One

  • OS
    Windows 8
It would appear that it is time to reinstall the OS. . .Good luck.
 

My Computer

System One

  • OS
    Win 8, (VM win7, XP, Vista)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion p1423w
    CPU
    Intel Core i5 3330 Ivy Bridge
    Motherboard
    Foxconn - 2ADA Ivy Brige
    Memory
    16 GB 1066MHz DDR3
    Graphics Card(s)
    ATI Radeon HD 5450
    Sound Card
    HD Realteck (Onboard)
    Monitor(s) Displays
    Mitsubishi LED TV/Montior HD, Dell 23 HD, Hanspree 25" HD
    Screen Resolution
    Mit. 1980-1080, Dell 2048-115, Hanspree 1920-10802
    Hard Drives
    1 SanDisk 240Gig SSD, 2 Samsung 512Gig SSDs
    Case
    Tower
    Cooling
    Original (Fans)
    Keyboard
    Microsoft Keyboard 2000
    Mouse
    Microsoft Optical Mouse 5000
    Internet Speed
    1.3 (350 to 1024 if lucky)
    Browser
    Firefox 19.1
    Antivirus
    MSE-Defender
What is the state of your hardware, try running Memtest, see if you have any memory errors.

I use a Suite called "Performance Test" that checks all the hardware in my system, that might find a glitch somewhere. Otherwise I agree, try doing an In-Place Install before you do a Fresh Install.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
XweAponX said:
What is the state of your hardware, try running Memtest, see if you have any memory errors.

I use a Suite called "Performance Test" that checks all the hardware in my system, that might find a glitch somewhere. Otherwise I agree, try doing an In-Place Install before you do a Fresh Install.
Click to expand...

I'm not sure what you meant but I downloaded something called Performance test 8.0 and it gave my computer a rating of 921.3
 

My Computer

System One

  • OS
    Windows 8
Actually, I forgot to say, check for a Video Memory error. You use the Video Tests for that program, and if your system freezes up during the Windowed 3D test, you may have a bad stick of ram on your Video Card. That happened to me with my old Dell Laptop. the Video was Dedicated and nothing I could do to fix it.

If this happens on a PC, you can just swap out your Video Card, but on a laptop, your laptop is doomed.

But if you ran ALL of the tests and it didn't freeze up and you got THAT score which is better than the 820 I got last time I used it, then there is nothing wrong with either your Ram or your Video ram. It was just a stab in the dark.

With a score like that, your hardware is in good shape so I would try an In Place Install first - You can use something like Aida64 to pull your License Key out, I don't think Speccy will give you your full Windows Key. there used to be a Program called Everest Home, but they stopped making the free version, I think that became Aida64, check for a free version of it.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
XweAponX said:
Actually, I forgot to say, check for a Video Memory error. You use the Video Tests for that program, and if your system freezes up during the Windowed 3D test, you may have a bad stick of ram on your Video Card. That happened to me with my old Dell Laptop. the Video was Dedicated and nothing I could do to fix it.

If this happens on a PC, you can just swap out your Video Card, but on a laptop, your laptop is doomed.

But if you ran ALL of the tests and it didn't freeze up and you got THAT score which is better than the 820 I got last time I used it, then there is nothing wrong with either your Ram or your Video ram. It was just a stab in the dark.

With a score like that, your hardware is in good shape so I would try an In Place Install first - You can use something like Aida64 to pull your License Key out, I don't think Speccy will give you your full Windows Key. there used to be a Program called Everest Home, but they stopped making the free version, I think that became Aida64, check for a free version of it.
Click to expand...
So try this "In-place"
install to try a fix the problem?
 

My Computer

System One

  • OS
    Windows 8
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