Windows keep closing when browsing files or copying/moving

corbryant

New Member
Messages
7
Location
Arlington, Tx
I've just installed 8 on my Dell OptiPlex 380 at the office and I've noticed that randomly, file explorer windows will close on their own - even when I'm not actively working with them. The same goes for file copy/move operations.

I first thought it might be that the external hard drive was losing connection but now I've noticed it when working with local drives and when browsing my documents folder. No error at all - the window simply disappears. If the it's a copy process, the file will be partially copied so it's definitely ending the process and not just hiding it.

For the record, this existed from the first second I installed it, before I even installed any software.

This is especially annoying when moving files, as they only get partially moved and end up being corrupted. Thank God for backing up. =)

Ideas of where I should go with this?
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build - Water Cooled
    CPU
    Intel i5 2500k Overclocked @ 5.5GHz (Stable)
    Motherboard
    MSI
    Memory
    32GB
    Graphics Card(s)
    Radeon 7850HD / 2GB
    Sound Card
    Onboard
    Monitor(s) Displays
    Triple Samsung 23"
    Screen Resolution
    1920x1080
    Hard Drives
    250GB SSD Boot/OS/App Drive
    2TB Media/Storage Drive
    2TB External Backup
    4TB Network Storage
    PSU
    800W Thermaltake
    Case
    Mac G5 Transplant
    Cooling
    Custom Water Cooler - Pieced Together
    Keyboard
    Logitech G19
    Mouse
    Logitech Revolution VX
    Internet Speed
    Cable
    Browser
    IE 10
    Antivirus
    MSE
That's odd, you can try hitting alt+Tab and see if the window is simply hidden.

Or, you can use Teracopy:

TeraCopy for Microsoft Windows - Code Sector

Try that, copy something, see if the windows vanishes with that as well. Something is stealing the Copy Process' Point of Focus.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
That's odd, you can try hitting alt+Tab and see if the window is simply hidden.

Or, you can use Teracopy:

TeraCopy for Microsoft Windows - Code Sector

Try that, copy something, see if the windows vanishes with that as well. Something is stealing the Copy Process' Point of Focus.

It's definitely not hiding the window. I have alt-tabbed through to be sure. Strange thing though, it didn't seem to happen at all today. What I didn't do after the fresh install was update, and those ended up running last night so I'm wondering if whatever it was might have been resolved with the updates, even if not specifically targeted by any of the updates. I know with 7 I had a few issues that were resolved with updates that had nothing to do them specifically so I'm crossing my fingers. If it keeps up I'll see what happens with TeraCopy -- planning to check it out anyway.

Thanks!
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build - Water Cooled
    CPU
    Intel i5 2500k Overclocked @ 5.5GHz (Stable)
    Motherboard
    MSI
    Memory
    32GB
    Graphics Card(s)
    Radeon 7850HD / 2GB
    Sound Card
    Onboard
    Monitor(s) Displays
    Triple Samsung 23"
    Screen Resolution
    1920x1080
    Hard Drives
    250GB SSD Boot/OS/App Drive
    2TB Media/Storage Drive
    2TB External Backup
    4TB Network Storage
    PSU
    800W Thermaltake
    Case
    Mac G5 Transplant
    Cooling
    Custom Water Cooler - Pieced Together
    Keyboard
    Logitech G19
    Mouse
    Logitech Revolution VX
    Internet Speed
    Cable
    Browser
    IE 10
    Antivirus
    MSE
I use TeraCopy for huge batches of files, and the great thing about it, is if it gets interrupted, you can resume, if you drag the intended folder to the same spot. Itr will mark off all the files already copied, then carry on from there.

If it was not hidden, then Explorer was crashing. I've never had that happen in Windows 8, are you using 8.1? I'll say just this: Stick with 8, it's better than 8.1.

I use Windows 8 on a Precision 370 Workstation, which is just one model under the one you got, and it works great, and with only 1 GB of Ram.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
I use TeraCopy for huge batches of files, and the great thing about it, is if it gets interrupted, you can resume, if you drag the intended folder to the same spot. Itr will mark off all the files already copied, then carry on from there.

If it was not hidden, then Explorer was crashing. I've never had that happen in Windows 8, are you using 8.1? I'll say just this: Stick with 8, it's better than 8.1.

I use Windows 8 on a Precision 370 Workstation, which is just one model under the one you got, and it works great, and with only 1 GB of Ram.

I haven't yet downloaded 8.1 but probably won't now. Not really aware of what's different for that matter. 1GB of RAM hey? I installed 8 on my laptop which is a Dell D420 and with 2GB of RAM it was a nightmare presumably because of the slow bus speed on those things. At times I noticed heavy disk access when the machine would be idle, even with idle defrag disabled. When I'd click on say, IE -- it would take it forever to finish whatever was accessing the disk and load IE. I ended up installing a 128GB SSD and reinstalling, and the damn thing is faster than the OptiPlex 380 w/ 8GB of ram. In fact, that old D420 is as fast or faster than most new machines I play with which have 4GB+ RAM and i5/i7 processors laptop or desktop. No joke.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build - Water Cooled
    CPU
    Intel i5 2500k Overclocked @ 5.5GHz (Stable)
    Motherboard
    MSI
    Memory
    32GB
    Graphics Card(s)
    Radeon 7850HD / 2GB
    Sound Card
    Onboard
    Monitor(s) Displays
    Triple Samsung 23"
    Screen Resolution
    1920x1080
    Hard Drives
    250GB SSD Boot/OS/App Drive
    2TB Media/Storage Drive
    2TB External Backup
    4TB Network Storage
    PSU
    800W Thermaltake
    Case
    Mac G5 Transplant
    Cooling
    Custom Water Cooler - Pieced Together
    Keyboard
    Logitech G19
    Mouse
    Logitech Revolution VX
    Internet Speed
    Cable
    Browser
    IE 10
    Antivirus
    MSE
2 GB is better, 1 GB is just enough. I can't have too many programs open, but otherwise it works fine - Did you try Teracopy? I need to know if it does the same thing.

You should also check the Application event log when the Copy window goes away, see if there are any anomalous entries, check in particular for any Red Exclamation marks.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
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