Windows 8 and 8.1 Forums

Help my computer wiped out everything!!

  1. #1

    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free

    Help my computer wiped out everything!!

    I am so bummed I have no clue what happened. I traveled to my friends in another state I turned on my Laptop and everything was wiped away. All my documents, pictures, video's and even my web pages were wiped cleaned and all new IE Firefox broswer, All my windows 8 apps are gone, needless to say, I am shocked! .

    Help! I am in tears.

    Is there a way to get it all back?

      My System SpecsSystem Spec

  2. #2

    Either you hit something by accident or you're seriously hijacked with some spyware/adware/malware and a major virus.

    First thing I'd do would be a system restore, to a point in time before you traveled.

    How to restore, refresh, or reset your PC - Microsoft Windows Help
      My System SpecsSystem Spec

  3. #3

    From your post, it does seem that the computer will start up and open the desktop? Can you confirm that?

    If so, you may be having a username problem. See if you can give us a scree shot of the expanded "user" folder.
      My System SpecsSystem Spec

  4. #4

    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free

    I did not hit anything... The system restore point worked thanks.
      My System SpecsSystem Spec

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